UC Today

Rob Scott hosts Ross Williams, COO at Virsae. AI is revolutionizing service management and according to Virsae 2020 will see the emergence of the virtual engineer. In this session we discuss the following:

What is UC service management? 
What's a virtual engineer?
Benefits of a virtual engineer
Real-life Alexa demo

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #UnifiedCommunications #ServiceManagement  #AI

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In this panel session, Rob Scott delves into the world of Dropbox and how UC resellers and service providers can take advantage of their modern workspace solution. Sponsored by Nuvias UC.

Host: Rob Scott, UC Today
Speakers:
- Tim Britt,  Northern and Central Europe Channel Lead at Dropbox https://www.dropbox.com/en_GB/business
- Alex Whitford, Head Of New Business Sales at Nuvias Unified Comms https://www.nuvias.com/nuvias-practices/nuvias-unified-communications-practice/

- What is Dropbox Business?
- How can Dropbox compliment my UC and Collaboration portfolio?
- How can a reseller best position Dropbox with UCaaS?
- How to start selling Dropbox Business

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

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#teamcollaboration #collaboration #dropbox

In this session, Rob Scott is joined by Core who share their real-world experiences and uncover the key challenges that are keeping CIO's up at night.

Speakers: 
Eamon McGann, Client Solutions Director at Core 
Davide Ranchetti, - Lead Solution Architect at Core
Kat Greenan - Microsoft Solutions Specialist at Core

- What is keeping the CIO up at night? 
- How is the true impact of modern working practices/always-on technology/BYOD affecting the health and well-being of the workforce?
- What is the expectation of Microsoft Teams versus putting it into practice?
- How are businesses preparing for the full transition to a “single pane of glass” with Teams?
- Are businesses really anticipating the user needs when implementing Teams?
- How are user adoption challenges being met/overcome?

Find out more: https://www.core.co.uk/ look for more information on their Teamwork Assessment workshop.

https://www.core.co.uk/teamwork-assessment-from-core

Thank you to the Core Team and thank you for listening/watching.

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #Collaboration #MicrosoftTeams #UserAdoption

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For more Unified Communications News visit https://www.uctoday.com

UC Today’s Rob Scott hosts John Malone, President and CEO, The Eastern Management Group and Divya Wakanka, Head of Innovation and Product Management at BICS.

In this panel session, UC Today's Rob Scott delves into the video collaboration market. Sponsored by Iotum and Gather, the panel discusses:

- Video collaboration – state of the market and current trends
- Video is the new voice, why video why now?
- Market Growth, Acquisitions, partnerships, interop between major vendors. 
- How can resellers and service providers successfully build out collaboration in their UC stacks?
- What's the Channel opportunity for resellers?
- How can channel partners succeed with video? 
- Choosing the right video collaboration partner - what should channel partners look for?

Host: Rob Scott, UC Today
Speakers:
Jason Martin, President and CEO of IOTUM (technology vendor) https://www.iotum.com/ 
Scott Goodwin, Founder Gather (wholesale SP) https://www.timetogather.co.uk/ 
Dean Manzoori, Chief Technology Officer at UniVoIP (SP) https://univoip.com/

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

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For more Unified Communications News visit uctoday.com 

#vcaas #collaboration #videoconferencing #ucoms #ucaas #cpaas #channel #var #serviceprovider

At ISE 2020 UC Today dropped into the Zoom stand to speak to Jim Mercer, Global Head of Customer Success about their continued success in the collaboration marketplace and what they do to keep their customers happy.

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

Remember, don’t miss out on the UC Summit 2020 – our pioneering new solution for virtual learning – launched on the 20th of January. We look forward to seeing you there! ucsummit.com

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Follow our Youtube channel to get all the latest video roundups, and join in the conversation on our Twitter, Linkedin and Facebook pages.

For more Unified Communications News visit uctoday.com 

#ucoms #ucaas #cpaas #vcaas #collaboration #cx #ccaas #ISE2020

At ISE 2020 UC Today dropped into the Poly stand to speak to Paul Clark, SVP, EMEA Managing Director at Poly. In this interview, we discuss their new Poly Studio X range for small to large meeting rooms. Plus we get the scoop on Poly Lens, their new device management solution.

Read more on Poly Lens here: https://www.uctoday.com/collaboration/poly-lens-focus-on-cloud-based-insights-and-endpoint-management/

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

Remember, don’t miss out on the UC Summit 2020 – our pioneering new solution for virtual learning – launched on the 20th of January. We look forward to seeing you there! ucsummit.com

Thanks for watching, if you'd like more like this don't forget to subscribe.

Follow our Youtube channel to get all the latest video roundups, and join in the conversation on our Twitter, Linkedin and Facebook pages.

For more Unified Communications News visit uctoday.com 

#ucoms #ucaas #cpaas #vcaas #collaboration #cx #ccaas #ISE2020

UC Today speaks to Devin Redmond, CEO and co-founder of Theta Lake. In this interview, we discuss using AI for collaboration compliance and how businesses can best address the regulations in a digital-first world. Discussion points include:

- What are some regulatory concerns that are related to collaboration technology? 
- How do those compliance and regulatory concerns affect businesses?
- Does AI pose a regulatory concern itself or is it safe to use?
- Does AI replace compliance professionals?
- How specifically can AI and Machine Learning do to help compliance teams?

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

Remember, don’t miss out on the UC Summit 2020 – our pioneering new solution for virtual learning – launched on the 20th of January. We look forward to seeing you there! ucsummit.com

Thanks for watching, if you'd like more like this don't forget to subscribe.

Follow our Youtube channel to get all the latest video roundups, and join in the conversation on our Twitter, Linkedin and Facebook pages.

For more Unified Communications News visit uctoday.com 

#ucoms #ucaas #cpaas #vcaas #collaboration #cx #ccaas

At ISE 2020 UC Today dropped into the Logitech stand to speak to Scott Wharton, VP & General Manager at Logitech Video Collaboration Group. In this interview, we discuss Logitech's universal product strategy and how they are using their gaming technology to help improve workplace collaboration and communication. We also discuss - 

- New Partnerships with Lenovo, Barco & Crestron
- New Products - Sync
- Personal Collaboration 

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

Remember, don’t miss out on the UC Summit 2020 – our pioneering new solution for virtual learning – launched on the 20th of January. We look forward to seeing you there! ucsummit.com

Thanks for watching, if you'd like more like this don't forget to subscribe.

Follow our Youtube channel to get all the latest video roundups, and join in the conversation on our Twitter, Linkedin and Facebook pages.

For more Unified Communications News visit uctoday.com 

#ucoms #ucaas #cpaas #vcaas #collaboration #cx #ccaas #ISE2020