UC Today

UC Today

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UC Today episodes

  • Migrating your Skype for Business Server based PBX to Teams

    In this session, UC Today host Rob Scott discusses the following discussion points with leading Microsoft UC experts Mark Vale, Randy Chapman and Shawn Harry:

    • I’ve got SfB, how do I get to Teams?
    • Will I lose functionality?
    • Is Hybrid a stepping stone or valid long term plan?
    • What’s Microsoft’s roadmap look like for PBX feature parity between platforms?

    #MicrosoftTeams #Skype4B

    Produced by UC Today - Unified Communications, Collaboration & CX Tech News

    WATCH more like this at https://ucsummit.com
    LISTEN to more like this https://www.uctoday.com/outloud 

    35 min
  • What is SD-WAN and how can it help UC Providers?

    In this podcast, Finbarr Begley, Senior Research Analyst at Cavell Group provides an introduction to SD-WAN technology and how it can help Unified Communications service providers differentiate their offerings.

    You can connect with Finbarr and the rest of the team at Cavell's annual Cloud Comms Summit or on LinkedIn and Twitter or by visiting:

    https://www.cloudcommssummit.com/
    https://www.linkedin.com/in/finbarr-goode-begley-61631941/
    https://twitter.com/finbarrbegley 

    Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News

    WATCH more like this at https://ucsummit.com
    LISTEN to more like this https://www.uctoday.com/outloud 

    17 min
  • Out Loud: Is SIP Secure?

    Data security is vital in the modern age of technology and huge investment is leveraged annually trying to secure business systems. SIP protocols are vital for almost all forms of VoIP communication, but how secure is SIP? This podcast explores some of the inherent security vulnerabilities within SIP. SIP differs from web or email protocols because of its complexity, and it is this complexity which creates a wider range of potential security weaknesses. As well as reviewing some of the most common threats to SIP security - and some real world examples of malicious attacks - our expert security guest also gives us his top tips for protecting SIP and securing VoIP networks.

    12 min
  • Out Loud: More Bridges and No Islands in Our Cisco Collaboration Update

    It's been a busy year for Cisco in the worlds of communication and collaboration. This podcast brings you all the latest news on Cisco's platforms covering new meeting features for Webex, this month's Cisco Partner Summit and all of the latest announcements relating to closer integration work with other technology providers. The usual pod team also over Cisco's acquisition of Voicea, which was announced back in September, and some of the new capabilities that this may bring to its platforms. Some new hardware devices have also been unveiled and the pod examine how these will fit in Cisco's portfolio of endpoint devices.

    33 min
  • Out Loud: Influence of AI on Customer Experience

    Often the most important facet of any business, customer experience provision, is playing an increasingly vital role in any organisation's success in competitive globalised markets. Providing a unique effective customer experience is crucial to ensure the long term success of any business. Customer loyalty is now achieved by providing customers with exceptional experiences that give them no inclination to leave a business' services. Artificial intelligence and machine learning technology promises to transform and enhance the capability of customer service providers. In this podcast we examine the impact and influence of AI technology on the provision of customer experience. 

    26 min
  • Out Loud: Avaya on the Road Ahead

    UC Trends 2020 is our series of interviews, stories and analysis bringing you insights from the world's biggest technology providers. We want to bring you an understanding of the workplace and technology trends that have been impacting their businesses and also further insight into their future plans. Avaya is one of the world's most recognisable communication providers and it has had particularly busy year with the recent announcement of a partnership with RingCentral. In this episode of Out Loud we hear from some of Avaya's management team about the past year and we ask them to divulge some of their plans for the future.

    17 min
  • Huge Learning Opportunity at SkySwitch's Vectors 2019

    Resellers and service providers are continually looking for solutions and platforms that can give them the edge in increasingly competitive communication markets. Increasing competition from a new generation of over-the-top vendors and cloud giants has made this more challenging but next generation communications platform providers such as SkySwitch are equipping its partners with the tools to succeed. In this podcast we are joined by SkySwitch who give us all of the details on its proposition to the channel market and fill us in on its upcoming user group conference, Vectors 2019. 

    16 min
  • Out Loud: September's Update for Microsoft Collaboration

    September's edition of the Microsoft monthly podcast begins with some further follow up on last month's big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. The team explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then moves on to the latest Microsoft Teams news. There are the usual host of updates covering additional PSTN connectivity, further info on the new whiteboard capture feature and another new territory for Team's data residency. Lastly the pod looks ahead the next big Microsoft event that is looming in the calendar.

    21 min
  • Out Loud: Reviewing Twilio SIGNAL 2019

    The CPaaS market is growing rapidly and more and more organisations are looking to leverage the power of integrated communication services. Twilio are the dominant force in the CPaaS industry and its customer and developer conference SIGNAL is one of the most highly anticipated dates in the calendar. UC Today's roving reporter Moshe Beauford was on hand in San Francisco to bring you all of the news and trends. In this podcast he joins us to take us through all of the headline news and his event highlight reel. 

    14 min

About UC Today

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News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the…