Uncaged Show

Uncaged Show

By Uncaged ShowBusiness
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Uncaged Show episodes

  • Driving Omnichannel Growth & Market Expansion with Christina Ibach

    With over 20 years of experience working with and for global industry leaders, Christina specializes in building high-performing programs and teams, executing market expansions, and forging strategic partnerships across retail, consumer, and tech sectors.
    Currently, as Head of U.S. Business Development at Marco MKT, she is leading our expansion into the U.S.—helping brands navigate the evolving commerce landscape, from omnichannel strategy to AI-powered shopper engagement. Her career highlights include launching 500+ seasonal retail locations, guiding brands to #1 premium market share, and delivering results for Snapdragon, Meta, LG, and T-Mobile.

    14 min
  • Transforming Event ROI Through Real-Time Data Capture with Surendra Patel

    As Director of Operations at Gather, Surendra leads the strategic and operational transformation of our agentic martech platform, helping businesses turn event interactions into clean, actionable data that drives real ROI.

    Gather uses OCR (Optical Character Recognition) to capture attendee and client information in real time, syncing it seamlessly into CRM systems like Salesforce. My focus is on embedding automation into every layer of the business, from product to process, to improve how companies capture, use, and act on customer data.


    With 20+ years of experience across industrial automation, cybersecurity, and data systems, Surendra has built and
    scaled businesses on both sides of the Atlantic. He specializes in identifying inefficiencies, implementing tech-powered solutions, and modernizing operations to support rapid growth.

    At Gather, Surendra has helped clients (including several in the automotive and manufacturing sectors) streamline lead capture workflows, reduce manual data entry, and gain faster insights into customer behavior, turning event spend into measurable pipeline impact.

    14 min
  • Empowering Scholars to Soar Beyond Limits with Norma Lubin

    Norma Lubin is a transformational leader, retired United States Air Force veteran (E-8, top 2% of enlisted force), and the visionary Founder & CEO of LIFE3 Academy and Veterans’ Founders Academy for Public Charters. With a mission to empower scholars to soar beyond limits, Norma leads with compassion, courage, and conviction—creating pathways to education equity and leadership development in underserved communities across the globe.
    Under her leadership, LIFE3 Academy—a public charter school in Montgomery, Alabama—has grown from 180 students to over 600 in just four years. The academy offers a dual curriculum to prepare K–8 students for academic success, trades, and entrepreneurship. Norma is the driving force behind the school’s financial growth and academic innovation, rooted in her belief that all students deserve the opportunity to become lifelong learners and community leaders.
    Through her nonprofit LIFE Educational Solutions, Norma is advancing leadership seminars, entrepreneurship training, and veteran support services. Her flagship program, Veteran Founder’s Academy for Public Charters, offers blended training and mentorship for Senior Enlisted Veterans World Wide to plan, open, operate, and lead their own Title 1 k-12 public charter school, serving as the Executive Director/Founder. Her first year cohorts are launching in Texas, Florida, Alabama, Colorado and Georgia.
    Norma’s 24-year military career shaped her leadership philosophy: mission-first, people-always. As a senior advisor in global deployments and Director of Education at the U.S. First Sergeant Academy, she oversaw curriculum design, institutional accreditation, and professional development for service
    members worldwide. She brings this operational excellence to every initiative—whether developing school systems, training future leaders, or expanding international humanitarian work.
    Her global service includes leading missions to Sri Lanka, India, and Liberia, where she provided over 30,000 meals, dug wells for clean water, distributed 1,000+ lbs of personal items, and trained 200+ local leaders. Norma is a champion for equity, community uplift, and women's leadership—guided by faith, family, and purpose.

    17 min
  • Helping Purpose-Led Leaders Realign Growth with Clarity, Collaboration & Momentum with Niti Grover

    Niti Grover is a Strategic Business Transformation Partner and founder of Cynosure Consult. With over 20 years of experience across global multinationals, she advises organizations ready to break the cycle of misalignment, short-term fixes, and siloed thinking.
    Her approach blends rigorous commercial strategy with brain-based communication, behavioral frameworks like Management Drives, and stakeholder alignment tools.
    Whether it’s redefining customer value, unlocking cross-functional execution, or shifting team behavior, Niti helps turn intent into impact—and strategy into results.

    20 min
  • Building success by understanding the needs of the customer with Nikk Gilbert

    Nikk Gilbert is Chief Information Security Officer at RWE.

    As an executive with international experience in Information technology roles, Nikk is a respected thought leader within the government & private sectors. Experienced in multiple verticals, financial services, manufacturing, oil & energy, government & military, he's focused on building success by understanding the needs of the customer and by enabling the business through a deep understanding of the corporate strategy & its culture.
    Nikk's experience includes working as an information security executive & information technology leader (CISO, CIO) for large multinational organizations such as the US Army, NATO, Alstom, ConocoPhillips, CUNA Mutual Group & the US Navy.

    21 min
  • Championing a culture of empathy & accountability with Karen Boyle

    Karen Boyle is a seasoned HR professional with a passion for nurturing vibrant workplace cultures. Having joined The Graham Company in 2008, Karen has been an integral part of the Human Resources department, where her dedication and expertise have consistently elevated the organization’s employee-centric initiatives.
    In her current role, she serves as the driving force behind the Human Resources function at Graham, leveraging her extensive experience to oversee various aspects of employee engagement, talent management, and organizational development. Karen’s commitment to fostering a supportive and inclusive work environment aligns seamlessly with Graham’s core values of empathy, discipline, integrity, courage, and tenacity. Her unwavering dedication to upholding the Graham culture is evidenced by her proactive approach to implementing innovative employee programs. By staying attuned to evolving industry trends and employee needs, Karen ensures that Graham remains at the forefront of workplace excellence, consistently recognized as one of the Best Places to Work in the country.
    Karen is a proud alumna of Penn State University, where she earned her bachelor’s degree in Hotel, Restaurant, and Institutional Management. Building upon this foundation, she pursued her passion for human resources by obtaining a master’s degree from Temple University, further honing her skills and expertise in this dynamic field.

    15 min
  • Enhancing client satisfaction through the development of sophisticated security programs with Paul Jankowski

    Paul Jankowski is the Executive Vice President of Data Center Strategic Development at First Coast Security, where he focuses on enhancing client satisfaction through the development of sophisticated security programs tailored to unique business needs. With over 25 years of experience, Paul has led transformational security initiatives for global organizations, including Amazon Web Services (AWS), Walmart, and Sears Holdings. His leadership philosophy emphasizes operational efficiency, cross-functional teamwork, and continuous improvement. In his current role, Paul works to expand First Coast Security’s client base, develop new business lines, and ensure security excellence. He has a proven track record of delivering cost savings and innovative security solutions that align with business growth objectives.
    Before joining First Coast Security, Paul held significant leadership roles in data center security operations, including his role as Sr. Manager at AWS. There, he led security operations in the Northwest region, achieving more than $70 million in cost savings while streamlining operations and enhancing security protocols. Earlier in his career, Paul served in various asset protection and loss prevention leadership positions at Walmart, Sears, and Mervyns, where he developed expertise in crime prevention, CPTED, investigations, retail security, access control, and security lifecycle management. His background in threat and risk management spans multiple industries, equipping him with a diverse skill set and a deep understanding of securing critical infrastructure.
    A U.S. Air Force veteran, Paul is dedicated to mentoring the next generation of security professionals and has volunteered for community programs that focus on personal safety and security. He values integrity, service, and continuous improvement in both his professional and personal life. Outside of work, Paul is passionate about technology trends, enjoys attending industry conferences, and values time spent with his family. He is an advocate for veteran organizations and supports local law enforcement groups in his community.

    29 min
  • Driving Innovation Across Financial Services & Technology with Alfonso Iovieno

    Alfonso Iovieno is an experienced senior executive with 18 years of leadership in e-Commerce and Digital Payments, most recently shaping innovative product strategies for global leaders in financial services. Known for aligning product innovation with business goals and customer needs, Alfonso combines strategic vision with a people-first leadership philosophy built on trust, empowerment, and accountability.
    Throughout his career, Alfonso has held key roles at industry giants including Vodafone, VISA, J.P. Morgan Chase, and Citigroup, where he built and managed product portfolios that redefined customer experiences across North America, LATAM, and EMEA. His expertise spans product lifecycle management, business modeling, pricing, digital idenity authentication, and AI-driven analytics, making him a proven problem-solver who thrives at the intersection of technology and financial services.
    In parallel, Alfonso has served as Founder & Strategic Advisor, driving initiatives at the edge of innovation. He has advised an Agentic AI startup building virtual shopping assistants for e-commerce, designed an Innovation Lab strategy to help Corporate Development teams commercialize emerging tech, and built the strategy, team, and funding roadmap for a compliance and cybersecurity startup focused on data strategy and GenAI integration. Across these ventures, he has guided founders from concept to go-to-market, delivering sustainable growth and long-term value.
    Beyond his corporate roles, Alfonso is an advocate for cross-cultural collaboration and knowledge-sharing within the digital ecosystem. He has actively engaged in mentoring and coaching emerging leaders, while also contributing to industry forums and innovation roundtables. Passionate about continuous learning and global connectivity, he values diversity, creativity, and the power of technology to enhance human experiences.

    16 min
  • Driving Health System Operations & Culture Transformation with José Feliciano

    Jose Feliciano is a senior operations executive and the System Vice President of Environmental Services, Patient Transportation, and Linen Distribution at Advocate Health — one of the largest not-for-profit health systems in the U.S., serving over 3 million patients across 27 hospitals and 500 outpatient locations. With more than 25 years of experience in healthcare support services, Jose leads a team of 1,800 employees and oversees a $176M management volume, driving enterprise-wide operational excellence with a people-first mindset.
    Jose is known for his servant leadership style and values-driven approach to transforming healthcare systems. From merger integrations and labor cost savings to workforce innovation and patient-centered operational redesign, he has built a reputation for leading with empathy, strategic vision, and financial discipline. At Advocate Health, he played a central role in unifying support services following the merger, delivering $ 14 M+ in labor and service savings while improving quality of care and patient transport experiences across 26 hospitals.
    Before his current role, Jose held leadership positions at Aramark, Xanitos, Crothall, and Sodexo, overseeing complex healthcare environments, managing multi-million-dollar budgets, and guiding operational transformations across dozens of acute care hospitals and medical campuses nationwide. He is skilled in vendor negotiations, infection prevention strategies, cost containment, and executive-level collaboration, consistently delivering measurable impact through inclusive leadership.
    Beyond his executive roles, Jose is a certified executive coach and a former board director at Arts Business Collaborative. He actively mentors emerging leaders and champions pathways for Latinx professionals in healthcare and operations leadership. He is a recipient of the Chicago United “Business Leader of Color” award and a proud member of the American College of Healthcare Executives.
    Jose holds both an MBA and a Bachelor’s in Business Administration from American Intercontinental University.

    18 min
  • Driving Innovation in AI-Powered Security with Don Baham

    Don Baham is a visionary technology and cybersecurity executive with over 20 years of experience delivering enterprise-scale transformation, risk mitigation, and operational excellence. As CISO and CTO Rubicon Founders, he leads the organization’s strategic IT and cybersecurity initiatives—safeguarding digital assets, driving innovation, and aligning technology with overall business strategy.
    Don has built a reputation for designing and executing secure, scalable technology environments that enable agility and growth across complex, multi-entity organizations, including within private equity-backed healthcare portfolios. His expertise spans information security, digital infrastructure, IT governance, and regulatory compliance. He brings a business-first mindset to cybersecurity—prioritizing resilience, risk management, and strategic enablement at every level of the enterprise.
    As a CISO and former technology firm President, Don has consistently built and led high-performing teams, driven full-stack digital initiatives, and advised executive leadership on how to strategically invest in and secure technology. In every role, he has championed trust-based partnerships, fostered culture transformation, and made cybersecurity a foundational element of enterprise-wide digital strategy.
    Don is known for his transparent leadership style, cross-functional influence, and ability to embed a culture of security and accountability into the fabric of the organization. He is a trusted partner to executive teams, boards, and business stakeholders alike.

    20 min

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The Uncaged Show celebrates thought leadership from today's top business leaders. The program provides a voice to amazing executives from around the globe who are shaping the world of business today…