Unfinished Business

Unfinished Business

By Unfinished Business by David SlimanBusinessInvestingManagement
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Unfinished Business episodes

  • Why Competition Creates Winners in Business | Unfinished Business with David Sliman

    In this episode of Unfinished Business, host David Sliman sits down with entrepreneur and sales performance expert Todd Katcher, founder of Digital Dealership System and Zoning. After building businesses across hospitality, digital signage, technology, and automotive, Todd shares the lessons he's learned from decades of entrepreneurship, including the realities of building a company with no safety net, the power of accountability, and why competition remains one of the most powerful drivers of performance.

    What begins as a conversation about entrepreneurship quickly evolves into a masterclass on sales psychology, workplace culture, leadership, and creating environments where people consistently perform at their highest level. Todd explains how real-time leaderboards, transparency, and accountability can transform not only revenue, but the entire culture of an organization.

    From paying for gas with coins while chasing sales opportunities to leading a company serving more than a thousand automotive clients, Todd offers an honest look at the challenges, sacrifices, and mindset required to build something lasting.

    Episode Highlights:

    -The Entrepreneur's Reality: Todd shares the often-overlooked side of entrepreneurship, including periods when he had to pay for gas with spare change while building his business and why the freedom many entrepreneurs seek often comes with greater responsibility. 
    -Why Competition Drives Performance: Are great salespeople naturally competitive? Todd explains how visibility, accountability, and real-time performance tracking create motivation and improve results across entire teams.
    -Advertising Doesn't Create Sales: Todd makes the case that while marketing drives traffic, culture, accountability, and execution are what ultimately increase revenue. 
    -Leaderboards vs. Reports: Learn why historical reports are for managers, but live scoreboards are for performers, and how immediate feedback changes behavior in real time. 
    -Building What Customers Actually Want: Todd reveals the philosophy that has guided his companies for years: find out what people need, build it, and continually adapt as the market changes.

    Guest Contact Information:

    Guest: Todd Katcher; Founder, Digital Dealership System & Zoning
    LinkedIn / Socials: Connect with Todd Katcher on LinkedIn to learn more about his work, entrepreneurship journey, and sales performance strategies.
    "You're comparing your start of your business to someone's chapter down the road." — Todd Katcher

    35 min
  • The Modern Seller’s Edge: Virtual Presence, Prospecting Mastery, and Becoming the Expert | Unfinished Business with David Sliman

    In this episode of Unfinished Business, host David Sliman sits down with Ryan Dohrn — award‑winning sales trainer, consultant to more than 30,000 sales professionals worldwide, and a driving force behind more than $1 billion in influenced revenue.

    With three decades of experience across media, advertising, and digital sales, Ryan brings a rare combination of old‑school fundamentals and modern‑day adaptability. From the rise of virtual selling to the collapse of long relationship cycles, Ryan breaks down what has changed, what hasn’t, and what elite sellers do differently.

    What starts as a conversation about webcam etiquette quickly becomes a deep dive into sales psychology, prospecting discipline, creativity, and the mindset required to thrive in today’s accelerated buying environment.

    Episode Highlights:

    • Virtual Selling: Your Webcam Is Your First Impression: Ryan’s viral COVID‑era training, “How Not to Be a Webcam Zombie,” reshaped how professionals show up online. 
    • The Buying Cycle Has Completely Flipped: Gone are the days of six‑month relationship building. Ryan breaks down how speed, proof, and credibility drive early‑stage decisions and why sellers must show up as experts, not interrogators. 
    • Preparation = Power: Research isn’t optional. Coming in with insight positions you as a trusted advisor.
    • Guest Contact Information:

      • Guest: Ryan Dohrn; Sales Trainer, Consultant, Speaker 
      • LinkedIn / Socials: Connect with Ryan Dohrn on LinkedIn to learn more
      • “Selling is a bit of a performance… you need to be organized, well‑rehearsed, prepared.”  — Ryan Dohrn

         

        #UnfinishedBusiness #SalesLeadership #ModernSelling #Prospecting #VirtualSales #SalesTraining #Mindset

        55 min
      • Built Not Born: Personal Branding, Sales Resilience, and Breaking the Mold with Jason Zygadlo

        In this episode of Unfinished Business, host David Sliman sits down with Jason Zygadlo—author of Built Not Born, former medical device sales top producer, and founder of his own sales development consultancy.

        After nearly 20 years in medical device sales and surviving a life-altering cancer diagnosis scare, Jason transitioned into entrepreneurship to help sales professionals and organizations build confidence, stand out through personal branding, and create unforgettable customer experiences. From hunting down sales managers in parking lots early in his career to transforming modern sales teams using video outreach, Jason shares what it really takes to move from average to elite.

        Episode Highlights:

        • Standing Out in a Sea of Sameness: Why personal video outreach beats generic AI automation every time when building trust with high-value prospects.
        • The "Built Not Born" Philosophy: How consistency, grit, and self-investment outweigh raw talent and why elite salespeople are cultivated through hard work rather than born.
        • Redefining Customer Experience: How Jason applies high-level hospitality principles to blue-collar and traditional industries (like car dealerships) to eliminate buyer friction and build trust.
        • Guest Contact Information:

          • Guest: Jason Zygadlo
          • Book: Built Not Born: A Playbook for Turning Setbacks into Success

          • LinkedIn / Socials: Connect with Jason Zygadlo on LinkedIn to learn more about his sales training and brand coaching.
          • "You're creating a brand for yourself, whether you're intentionally doing it or not. So if you're the guy that's late, you're the guy that's unprepared... that's how people see you. Be intentional about the brand that you're creating." — Jason Zygadlo

            51 min
          • Mastering Mindset, Iron Man Grit, and Winning the 16 Hours with Dave Pygon

            In this episode of Unfinished Business, host David Sliman sits down with Dave Pygon, founder of Pygon ONE Consulting and author of Win the 16. Reconnecting after completing his first Iron Man and preparing for another, Dave shares high-level strategies on how to adapt to life's changing elements, ditch the non-negotiables with yourself, and align daily commitments over mere results.

            Episode Highlights:
            • Adapting to the Elements: Why success year over year isn't about running the exact same playbook, but making minor "tinkerings" when external conditions (weather, market, or injury) change.
            • Priorities vs. To-Do Lists: How to stop hiding behind low-impact emails and focus your 16 waking hours on high-value commitments that drive actual growth.
            • Zero Self-Negotiation: Understanding how high performers manage discomfort, eliminate internal excuses, and execute regardless of mood or motivation.
            • Guest Contact Information:
              • Phone: 708-945-2938
              • Company: Pygon ONE Consulting
              • Connect with David Sliman

                Website: http://salesproformance.com/
                LinkedIn: https://www.linkedin.com/in/davidslimansalespro/
                Linktr: https://linktr.ee/salesproformance 
                YouTube Channel: https://www.youtube.com//@UnfinishedBusinessPodcastShow

                This episode is brought to you by Unfinished Business, where we dive deep into the journeys of people who are reshaping what success looks like. Make sure to tune in for more episodes that’ll inspire your own entrepreneurial path!

                Developed by TMX Creative – making podcasting easy and professional. Learn more about our video editing services and how we can help you grow!

                 

                51 min
              • Clarity Is a Superpower - Cutting Through the Noise with Danielle Bornowski | Unfinished Business with David Sliman

                In this episode of Unfinished Business, host David Sliman sits down with Danielle Bornowski — growth strategist, former nonprofit communications leader, and founder of a clarity‑driven marketing practice — to tackle one of the biggest challenges facing entrepreneurs today: deciding what actually deserves your attention.

                As David frames early in the conversation, entrepreneurs don’t struggle with ideas — they struggle with focus.

                “You don’t have a shortage of ideas… the challenge is knowing which one actually deserves your attention.” 

                Danielle has built her career helping business owners cut through noise, prioritize what matters, and execute with confidence. Her journey from nonprofit communications director to entrepreneur began with a bold moment of intuition — one that changed her life overnight.

                Episode Highlights
                The Leap From Nonprofit to Entrepreneurship

                Danielle shares the story of sitting in church one morning, turning to her husband, and saying:

                “I’m going to quit my job tomorrow.”

                What followed was a leap of faith, a reinvention, and a new mission: helping business owners make meaningful impact.

                The Trap of ‘Looking Busy’ Instead of Making Money

                Danielle reflects on her early mistake — spending an entire summer perfecting a website, logo, and business cards instead of building offers or driving revenue.

                “I spent almost the entire summer wrapped up in building a website… nothing that made me money.” 

                Her honesty becomes a powerful lesson for new founders.

                AI Overwhelm and the Paralysis of Endless Possibility

                From ChatGPT to Claude, Danielle explains why modern tools can be both empowering and debilitating.

                “You have 78 pages of possibility… how do I prioritize?” 

                Her approach helps entrepreneurs filter noise and choose what actually moves the needle.

                The Clarity Matrix: Do Now, Do Next, Do Later, Don’t Do

                One of the most actionable frameworks in the episode:

                • Do Now — low‑hanging fruit, existing network, immediate wins
                • Do Next — CRM, messaging, pipeline clarity
                • Do Later — expansion, new offers, group programs
                • Don’t Do — misaligned strategies (like TikTok for someone who hates video)
                • “You don’t have to do everything — and you don’t have to do what everybody else is doing.”

                  This segment is pure gold for overwhelmed founders.

                  Why Average Ideas Win and Brilliant Ones Fail

                  Danielle breaks down why execution beats ideation every time:

                  “They make a decision and they stick to the plan… it’s boring, but it’s consistent and it works.” 

                  A powerful reminder that momentum comes from discipline, not novelty.

                  Marketing & Sales: One Personality, Not Two Departments

                  Danielle explains the biggest disconnect she sees inside organizations:

                  “They think they’re different divisions… and they’re not.”  

                  Her perspective aligns perfectly with David’s sales philosophy — clarity in messaging anchors everything.

                  Sustainable Growth Through 90‑Day Sprints

                  Instead of overwhelming year‑long plans, Danielle helps clients build momentum through focused 90‑day cycles:

                  Track the data. Review the results. Adjust with intention.

                  It’s simple, sustainable, and effective.

                  Guest Contact Information

                  Danielle Bornowski

                  Growth Strategist & Founder 

                  Austin, Texas 

                  www.linkedin.com/in/daniellebornowski/

                   

                  Connect with David Sliman

                  • Website: http://salesproformance.com/
                  • LinkedIn: https://www.linkedin.com/in/davidslimansalespro/
                  • Linktr: https://linktr.ee/salesproformance 
                  • YouTube Channel: https://www.youtube.com//@UnfinishedBusinessPodcastShow
                    •  

                      This episode is brought to you by Unfinished Business, where we dive deep into the journeys of people who are reshaping what success looks like. Make sure to tune in for more episodes that’ll inspire your own entrepreneurial path!

                      Developed by TMX Creative – making podcasting easy and professional. Learn more about our video editing services and how we can help you grow! 

                       

                      #UnfinishedBusiness #Sales #Leadership #DavidSliman #Growth #Mindset #Business #FamilyBusiness #SalesDevelopment #Strategy #TMXCreative #Training #Results #CEO #CEOLeadership #Entrepreneurship #Success #Podcast #Interview

                      34 min
                    • AI Won’t Save Your Brand — But Authenticity Will | Unfinished Business with David Sliman

                      In this episode of Unfinished Business, host David Sliman sits down with Ginna Tassanelli — Founder & CEO of HYPE Media — to unpack one of the most urgent challenges facing entrepreneurs today: getting noticed in a noisy digital world.

                      With more than two decades of experience across radio, print, digital, and brand strategy, Ginna has helped established companies, emerging founders, and industry leaders transform their expertise into magnetic brands that attract premium clients.

                      As David frames early in the conversation, “building a successful brand isn’t enough anymore… the struggle today is getting noticed” . Ginna brings the roadmap for solving that struggle.

                      Episode Highlights:

                      Why Great Companies Stay Invisible

                      Ginna explains why so many exceptional businesses remain “the best kept secret” — and why today’s market demands a face behind the brand.

                      “Your company… needs to have a face to it… that is going to get your ideal clients to want to pay attention to you” .

                      The Leap From Corporate to Entrepreneurship
                      Ginna shares the story behind leaving her high‑performing corporate role — even during her highest revenue month — and the mix of exhaustion, motherhood, and red tape that pushed her toward entrepreneurship.

                      “I did it very scared… my husband was a huge support… and I never looked back” .

                      Showing Up on Camera — Even When You’re Terrified
                      From sweating through her first livestreams to coaching introverts into confident creators, Ginna explains why video is now the anchor of modern marketing.

                      Her advice is simple and powerful:

                      “You just have to do it the first time… it’s kind of like riding a bike” .
                      Premium Buyers vs. Broad Buyers
                      Ginna outlines the difference between selling low‑ticket volume and attracting premium clients who aren’t price‑sensitive — they’re certainty‑sensitive.
                      “Premium buyers… want to know you’re going to take this off their plate and get it done” .

                      Using AI Without Losing Authenticity

                      Ginna shares how HYPE Media uses AI responsibly — for backend systems, trained copywriting, and operational efficiency — while avoiding the “AI clone” trend that erodes trust.
                      “If you show up as yourself… now is your opportunity to stand out” .
                      Her perspective is refreshing, practical, and grounded.
                      Guest Contact Information

                      Ginna Tassanelli  

                      Founder & CEO, HYPE Media
                      38 min
                    • Fix Your Broken Onboarding | Unfinished Business | Bradley Rausch

                      In this episode of Unfinished Business, host David Sliman sits down with Bradley Rausch, Owner of Level Up Influence, to unpack one of the most overlooked drivers of revenue growth: customer retention. Bradley brings years of experience in sales, customer success, and backend optimization — and he makes a compelling case that the real money isn’t in closing the deal… it’s in keeping the client.

                      As Bradley puts it early in the conversation, “the industry overall… glamorizes the marketing… and the sales and the front end… I’m just here to say there’s something to add to that equation” . This episode dives deep into that “something.”

                      Episode Highlights

                      • Retention Starts in the Marketing Bradley explains why customer success begins before the sale — in the promises you make, the expectations you set, and the way you position your offer. “If we just stop making these promises on the front end, we don’t have to fix so much retroactively on the back end.”
                      • The Unmarketed Delivery Moment One of Bradley’s signature strategies: delivering a high-value, unexpected touchpoint 20–40% into the customer journey to spike belief, deepen trust, and prime clients for referrals and testimonials.
                      • The Four Sales Framework Bradley breaks down his model for maximizing lifetime value:
                        1. The First Sale
                        2. Onboarding
                        3. Advocacy (Referrals & Testimonials)
                        4. Ascension He explains why most companies obsess over step one and ignore the other three — leaving massive revenue on the table.
                          • Onboarding That Actually Works Bradley shares his 72-hour onboarding philosophy: “What happens in the first 72 hours will decide whether the client becomes a liability or an asset.” He walks through the four emotional shifts every new client must experience: Safety, Clarity, Momentum, and Identity.
                          • How to Ask for Referrals the Right Way Bradley outlines his “soft ask” and “hard ask” method — and why timing matters more than results. “Ask when the belief that they will get results is the highest… usually 30–50% of the way through the container.”
                          • Culture, Hiring, and Cross-Team Alignment From DISC profiles to sales-CS collaboration, Bradley explains how to build a company culture where retention is everyone’s job — not just the CSM team.
                          • Guest Contact Information

                            LinkedIn: www.linkedin.com/in/bradley-rausch/

                            34 min
                          • The Fundamentals of Elite Sales: Showing Up Every Day with Drew Norton

                            In this episode of Unfinished Business, host David Sliman sits down with Drew Norton, the voice behind The Everyday Sales Leader. They dive deep into the mindset and discipline required to move from an average salesperson to an elite performer. Drew shares his philosophy that you don't have to be spectacular to be elite; you just have to master the fundamentals and show up with consistency.

                            Episode Highlights:
                            • The Power of Discovery: Why a thorough discovery process is more valuable than a "product vomit" presentation, and how it builds long-term value for the client.
                            • Mindset and Affirmations: How elite sellers use mental conditioning and affirmations to overcome limiting beliefs and show up with confidence.
                            • The Future of Sales in the AI Era: Why relationship-based selling and "being human" will become even more critical as AI handles more marketing and automation.
                            • Guest Contact Information:
                              • Website: theeverydaysalesleader.com
                              • Social Media: Look for @TheEverydaySalesLeader on all major platforms.
                              • "It's not about titles. It's about how you show up every day."

                                40 min
                              • Map My Customers With Matthew Sniff | Unfinished Business

                                 Episode is LIVE — and if you run an outside sales team, you need to hear this.

                                On this episode of Unfinished Business, I’m joined by Matthew Sniff, Founder of Map My Customers, and we break down what’s really happening in field sales today

                                Here’s the reality:

                                Most outside sales teams are working hard…

                                But not always working smart.

                                We dive into:

                                • The KPIs sales leaders should be obsessed with

                                • How to build accountability without micromanaging

                                • Why territory intelligence = competitive advantage

                                • How to maximize rep time in the field

                                • Where field sales still wins in an AI-driven world

                                • One line that stuck with me:

                                  You have to inspect what you expect.

                                  If you don’t know what’s happening in your territories, you can’t scale performance.

                                  This conversation is practical, tactical, and built for leaders who want transparency and results.

                                  🎧 Streaming everywhere now.

                                  #UnfinishedBusinessPodcast #DavidSliman #MatthewSniff #SalesLeadership #FieldSales #SalesManagement #RevenueGrowth #SalesTools #B2BLeadership #MapMyCustomers

                                  39 min
                                • The Missing Secret to Success: John Mitchell on Rewiring Your Brain in Just 12 Minutes a Day

                                  What if everything you were taught about success left out the one thing that actually makes it work?

                                  In this episode, John Mitchell, entrepreneur, author, and founder of the 12 Minute-a-Day methodology, joins host David Sliman for a powerful conversation on how to bridge the gap between knowing what to do—and actually doing it.

                                  This isn’t theory. John used this process to 25x his income, coach elite NCAA coaches, and get his course The Science of Success approved at the McCombs School of Business at the University of Texas.

                                  💡 You’ll learn:

                                  • Why most success advice doesn’t work long-term (and what’s missing)

                                  • The neuroscience behind why your brain ignores your goals

                                  • How to rewire your subconscious in 21 days using a simple daily practice

                                  • The exact 12-minute method John used to radically change his health, income, and relationships

                                  • Why 98% of people never achieve their potential—and how to join the 2% who do

                                  • This episode is a must-watch for high performers, entrepreneurs, and anyone ready to stop winging it and start living with clarity and intention.

                                    📘 Learn more about John's methodology:

                                    👉 https://themissingsecret.org
                                    📧 Contact: [email protected]

                                    Connect with David Sliman

                                    • Website: http://salesproformance.com/
                                    • LinkedIn: https://www.linkedin.com/in/davidslimansalespro/
                                    • Linktr: https://linktr.ee/salesproformance 
                                    • YouTube Channel: https://www.youtube.com/@UnfinishedBusinessPodcastShow
                                      •  

                                        1 hr 13 min

                                      About Unfinished Business

                                      From the publisher's feed

                                      Join host David Sliman on ”Unfinished Business,” where sales meet personal development. Get ready to explore the latest sales strategies and expert insights to boost your professional and personal…