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In this edition of Mistake of the Week, Mark Graban tells a story that didn’t appear in any safety report or headline — it happened on a pickleball court. Early in learning the sport, Mark found his old tennis instincts taking over, leading to a very incorrect serve and a moment of embarrassment. What followed was a small but meaningful lesson in feedback, psychological safety, and the challenge of unlearning deeply wired habits.
Supportive coaching, timely correction, and a friendly playing environment turned an awkward mistake into a productive one. Mark reflects on why unlearning is often harder than learning, and how leaders can create conditions where people feel safe enough to improve.
By Mark Graban4.9
3939 ratings
In this edition of Mistake of the Week, Mark Graban tells a story that didn’t appear in any safety report or headline — it happened on a pickleball court. Early in learning the sport, Mark found his old tennis instincts taking over, leading to a very incorrect serve and a moment of embarrassment. What followed was a small but meaningful lesson in feedback, psychological safety, and the challenge of unlearning deeply wired habits.
Supportive coaching, timely correction, and a friendly playing environment turned an awkward mistake into a productive one. Mark reflects on why unlearning is often harder than learning, and how leaders can create conditions where people feel safe enough to improve.

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