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👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/746  

Microsoft’s Brian Shaw shares how AI and Microsoft 365 Copilot are transforming the way professionals work. From unlocking hidden features in familiar tools to managing digital agents, this episode explores how to scale productivity, delegate effectively, and build applied AI capability across your organisation. 

🎙️ What you’ll learn 

• How to unlock 100% of Microsoft 365’s features using Copilot 
• Ways to integrate AI agents into daily workflows 
• How to delegate effectively to digital workers 
• Strategies to drive Copilot adoption beyond first impressions 
• Practical use cases for Copilot in Excel, Word, Forms, and Whiteboard 

✅ Highlights 

• “Copilot can use 100% of the features if it needs to do something.” 
• “We put Copilot where you do work.” 
• “You click a button, you get a result — no prompt needed.” 
• “The M365 Copilot chat is the Copilot to rule them all.” 
• “Researcher and Analyst are like having two new team members.” 
• “I’ve got a data scientist working for me now.” 
• “I didn’t know Copilot could do that — I didn’t know Excel could do that.” 
• “The Copilot you’re using today is the dumbest you’ll ever use.” 
• “You’ll be managing a digital workforce.” 
• “Use it for a few weeks and you’ll see how it saves you time.” 
• “Copilot is doing things we used to do manually.” 
• “People who don’t embrace it are the ones saying AI is taking their job.” 

🧰 Mentioned 

• Microsoft 365 Copilot - https://www.microsoft.com/en-us/microsoft-365-copilot 
• Microsoft Graph - https://learn.microsoft.com/en-us/graph/overview 
• Microsoft Forms - https://forms.office.com 
• Microsoft Whiteboard - https://www.microsoft.com/en-us/microsoft-365/microsoft-whiteboard/online-whiteboard 
• Outlook with Copilot - https://www.microsoft.com/en-us/microsoft-365-life-hacks/everyday-ai/how-to-use-copilot-in-outlook 
• Excel with Copilot - https://support.microsoft.com/en-us/office/get-started-with-copilot-in-excel-d7110502-0334-4b4f-a175-a73abdfc118a 

✅Keywords 
microsoft 365, copilot, ai agents, digital workforce, productivity, outlook, excel, word, whiteboard, researcher, analyst, microsoft graph 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith