In this episode, Kassi Kincaid, a speaker, trainer, and expert in creative leadership, joins the show to discuss the importance of creativity in leadership and team performance. She shares her five-step framework for fostering creativity within teams: generating ideas, pursuing them, overcoming disappointment, taking time to rest, and remembering how far you've come. The conversation highlights practical strategies for managers to encourage creative thinking, support team members through setbacks, and create an environment where new ideas can thrive. Listeners will gain actionable insights on how to apply creativity as an ongoing process, not just as a means to a specific outcome.