No matter what our occupation, we all come in contact with negative, difficult people from time to time. Our primal instinct is to fight back, defend ourselves, and react to their negativity with some of our own. However, we are not animals who are led by instincts. We are human beings with the ability to control our responses. In this podcast, I am going to share with you 5 techniques that you can do now to deal with the negative people in your life.