Hi. I’m Elizabeth, and this is Unmanaged.
Today we talked about two things that are really rooted in the same feeling: fear. Fear of retaliation creates trauma bonds among colleagues. Fear of consequences creates distance between staff and their managers. Tonight I want to talk about what you can do with fear — specifically, how preparation can take some of its power away.
My husband is autistic, and one of the things I’ve learned from him is the value of planning for the worst case. Not obsessively — just practically. If we’re going somewhere loud, we bring earphones. If we’re taking a road trip, we bring food, water, and a backup plan. It sounds simple, but it works. Knowing you’ve thought through the hard scenario makes the hard scenario less frightening.
You can do the same thing at work.
A few years ago, I was conducting a workplace investigation involving sexism and misogyny. Throughout the process, I kept hearing the same thing from executives — that the women who had filed complaints were unstable, greedy, unqualified. I knew I needed to say something. But I tend to find the right words about twenty minutes too late.
So I prepared. For two weeks, I practiced my response in my head and waited.
When the comment came again, I was ready. I paused and said: “In more than twenty years of HR work, I’ve handled hundreds of complaints involving women as complainants. In one hundred percent of those cases, there was a narrative from leadership that the women were crazy, greedy, or not qualified. One hundred percent. So I can’t go along with that assumption.”
The person’s face went red. Then they thanked me for calling them out and left my office.
Dysfunctional workplaces are actually fairly predictable. The dynamics repeat: abuse of power, micromanaging, deflection of feedback, decisions made for individuals rather than the organization. You’ve seen the patterns. Use them. Prepare your responses in advance for the situations that come up regularly — the ones where you usually know exactly what you should have said twenty minutes after the fact.
Feet on the floor. Deep breath in, deep breath out.
Think of one situation at work that comes up regularly — a dynamic, a conversation, an interaction that tends to catch you off guard. Now think about how you’d like to respond next time. Practice it. You don’t have to have every scenario covered. Just one is enough to start.
Feel the floor underneath you. That’s your preparation. That’s what you’ve already built.
Deep breath in, deep breath out.
Managers — you know your team. You know who gets anxious, who gets confrontational, who needs a little more room. Plan for that. Walk in tomorrow having already thought through how you’ll meet each person where they are.
Preparation is how you become fluent in your own workplace. It doesn’t eliminate the hard moments. It just means you’re ready when they arrive.
Deep breath in, deep breath out.
You’ve got this. I’ll see you tomorrow.
When It’s Not Just You is a series running all week about the impact of a difficult work environment on a team.
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