Unpacking Travel: Hospitality Talks with Amadeus

In this episode, we are joined by world-renowned speaker, author, and television personality Shane Green. We discuss the importance of understanding the moments that matter in a guest's journey and incorporating the human element as the foundation of a hospitality business.  We also talk about how to build a culture of creativity, problem-solving, and excellence at your property to navigate through the pandemic and beyond.

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach discuss two uncertainties around the industry's recovery. First, we discuss the challenges with using 2020 data as a comparison to 2021 performance. Then we dive into the current booking trends and what we are currently seeing as we move through spring and summer.

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach share the top travel trends emerging as Spring arrives and how they will impact hoteliers' recovery strategies. These industry trends based on market data include:

• The growing leisure segment and their behaviors from looking to booking
• Appealing to a different type of traveler who has unique expectations
• The importance of transparency, credibility, and building trust along the traveler journey
• Experience-driven loyalty

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, we learn from Kristi White, Vice President of Product at Knowland, about their insightful meeting planner survey during recovery and best practices to shift share.  We discuss the various trends as we move through 2021 about how small events and group business are out there to be had. We also outline best practices for what hoteliers can do right now to start capturing group event bookings while many businesses and travel groups are already searching for where to plan their small events.

For more information, visit www.amadeus-hospitality.com/podcast.

This episode of Unpacking Travel features Rand Fishkin, founder and CEO of SparkToro, a market research and audience intelligence tool. We discuss the guest journey from search to post-stay, and how hoteliers can maximize both their marketing efforts and their budgets. 

For more information, visit www.amadeus-hospitality.com/podcast. If you are interested in learning more about how to improve your marketing and engagement efforts, check out our Digital Media and Guest Management solutions.

In this episode, Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach highlight the industry trends and market data you need to know as we kick off 2021.

Editor's note: this episode was recorded at the end of December 2020.

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, Ed Burke, VP of Rooms and Engineering at Aimbridge Hospitality, and Alberto Santana, VP of Sales at Amadeus Hospitality, discuss how to empower your staff and embrace recent trends in guest behavior.

For more information, visit www.amadeus-hospitality.com/podcast.

In this episode, we interview HSMAI CEO Bob Gilbert to understand the most compelling trends for hoteliers heading into 2021.

For more information, visit www.amadeus-hospitality.com/podcast.

In our second monthly demand data update, Amadeus Vice President, Data Partnerships Katie Moro and Senior Industry Analyst John Hach talk through actionable strategies for the hospitality industry to drive transient business to their hotels and properties.

For more information, visit www.amadeus-hospitality.com/podcast.