Sarah welcomes Cait Donovan, burnout expert and host of “Fried – the Burnout Podcast.” Cait and Sarah demystify burnout as a buzzword and Cait shares insight not only for individuals concerned with burnout but also for companies looking to reduce burnout to retain top talent.

Sarah welcomes Ravichandra Kshirsagar, Vice President Digital Buildings, Commercial and Services at Schneider Electric, to talk about how he’s embracing service of today while preparing for the service of the future.

On IWD, Sarah welcomes Kristen Nowak, President of Field Service at Unlimited Service Group, to talk about her journey, learnings, and why it’s time for us to get creative as an industry.

Sarah welcomes Curtis Novinger, Regional VP of Service, P3 Services to discuss the trends he sees when evaluating businesses for investment on how companies are embracing opportunities to innovate and make service more strategic.

Sarah welcomes Ivo Siebers, Sr. Vice President of Global Logistics at TKElevator, to discuss the company’s journey to removing as much uncertainty as possible from its spare parts operations and the impressive results that they’ve achieved.

Sarah welcomes Dr. Elizabeth Moran, former VP of Global Talent Development at ADP who now works as a consultant and executive coach and is passionate about helping teams and organizations successfully navigate and evolve through change using a neuro-transformational approach. She gives an inside look into her new book, Forward: Leading Your Team Through Change, and offers honest advice for change management success.

Sarah talks with Jason Hamm, VP of Networks Strategic Programs at Ericsson, about what he’s learned from traveling the globe about the gaps between field service potential and intent versus execution and outcomes.

Sarah introduces her husband, Eric, about whom she often receives questions.

Rudy Goedhart, Head of Digital Transformation at Spencer Technologies, talks with Sarah about the complexities that can derail organizations from seeing their digital visions realized.