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Blockchain interest has been steadily growing across industries as organizations explore its potential value through experimental use cases and proofs-of-concept. Many are now looking at fully deployed production solutions. Where are TMT companies in their blockchain adoption journey?

In this episode, host Hanish Patel, Nakul Lele, a leader in Deloitte’s blockchain consulting practice, and Eric Piscini, CEO of Citizens Reserve, discuss the basics of blockchain, where the technology is being used in other industries, and how TMT companies can convert blockchain investments into transformational change.

Data security could be the difference between survival and failure for most companies. As customer data becomes a critical resource for organizations, how should TMT companies shape their strategies to protect this information, stay competitive, and keep consumers happy?

In this episode, David Cutbill and Mark Casey share their perspectives on data privacy concerns and what media companies can do to make consumers feel more secure and encourage them to share personal data.

eSports are drawing huge audiences. And now companies across media and entertainment are betting big on this growing industry.

What can they do to attract even more players? In this episode, Doug Van Dyke and Domenic Vermillion explore the history of eSports, how franchising trends in traditional sports could translate to gaming, and global advertising opportunities for media companies.

The 2017 Tax Act was one of the most transformative changes to the corporate US tax code in decades. And many of its benefits are clear. But it also brings a lot of new challenges to US companies. How will the technology, media, and telecom sectors be impacted? In this episode, Brian Pinto, Janet Moran, and Jim Nason share their perspectives on the 2017 Tax Act; how it could impact the tech, media, and telecom sectors; and potential benefits for the industry and consumers.

We live in an era of choices. And TV is no exception. Not only do consumers have endless options when it comes to what they watch, they can also decide where and how they watch it. Which has a lot of consumers questioning why they’re paying for cable and satellite TV subscriptions. So what does the future hold in store for pay TV? In this episode, Kevin Westcott and Jeff Loucks weigh in on this shift in media consumption, two key drivers behind changing consumer preferences, and long-term opportunities for providers to stay ahead of their customers.

Tech, media and telecom (TMT) trends are always evolving—and so are we. Now in its second season, User Friendly is taking an exciting new turn with our new host, Hanish Patel, a TMT veteran who brings more than two decades of experience—as a client in industry, consultant on digital strategy, and dynamic, in-demand speaker. Tune in to learn more about Hanish, “Digital transformation guy for media and telecoms. Fan of shiny new tech, vinyl aficionado, and an avid follower of the beautiful game. Londoner in LA.”

After years of enjoying easy one-click-shopping and personalized service from the tech giants, it’s no surprise that consumers expect similar treatment from government entities through technology. But is that a realistic request? We asked Steve Hurst, managing director in Deloitte Consulting LLP’s US Public Sector practice. He leads Deloitte’s Digital Government market offering and is responsible for helping state and local governments adopt and expand their digital capabilities.

In this episode, Steve explains which steps the government is taking to digitize government services, what that means for citizens, what costs are involved, and who will pay. Success in the digital age ultimately depends on how state governments execute end-to-end experiences, digital identity, and data sharing across the enterprise. Is the government on the road to success with this program, or will they need to forge another path? Let’s find out.

Ready or not, 5G is coming for you and it’s positioned to be the most radical technology upgrade yet. 5G will make our lives even more connected and allow users to access greater digital data. So far we have an idea what the future of connectivity could like from a consumer and use case perspective. But what should the industry players—the people who help enable our connectivity—expect both in the near term and a few years from now when 5G has made its official entry?

In this episode of User Friendly, Dave Couture and Jack Fritz from Deloitte will help us separate the hype from the substance as we explore the future of connectivity. They will also discuss the challenges, opportunities, and top considerations for the near and not so near future of 5G.