User friendly

Tech, media and telecom (TMT) trends are always evolving—and so are we. Now in its second season, User Friendly is taking an exciting new turn with our new host, Hanish Patel, a TMT veteran who brings more than two decades of experience—as a client in industry, consultant on digital strategy, and dynamic, in-demand speaker. Tune in to learn more about Hanish, "Digital transformation guy for media and telecoms. Fan of shiny new tech, vinyl aficionado, and an avid follower of the beautiful game. Londoner in LA."

After years of enjoying easy one-click-shopping and personalized service from the tech giants, it's no surprise that consumers expect similar treatment from government entities through technology. But is that a realistic request? We asked Steve Hurst, managing director in Deloitte Consulting LLP's US Public Sector practice. He leads Deloitte's Digital Government market offering and is responsible for helping state and local governments adopt and expand their digital capabilities.

In this episode, Steve explains which steps the government is taking to digitize government services, what that means for citizens, what costs are involved, and who will pay. Success in the digital age ultimately depends on how state governments execute end-to-end experiences, digital identity, and data sharing across the enterprise. Is the government on the road to success with this program, or will they need to forge another path? Let's find out.

Ready or not, 5G is coming for you and it's positioned to be the most radical technology upgrade yet. 5G will make our lives even more connected and allow users to access greater digital data. So far we have an idea what the future of connectivity could like from a consumer and use case perspective. But what should the industry players—the people who help enable our connectivity—expect both in the near term and a few years from now when 5G has made its official entry?

In this episode of User Friendly, Dave Couture and Jack Fritz from Deloitte will help us separate the hype from the substance as we explore the future of connectivity. They will also discuss the challenges, opportunities, and top considerations for the near and not so near future of 5G.

In 2017, the tech, media and telecom (TMT) industry recorded an all-time high of 3,389 M&A transactions globally, worth a total of nearly $500 billion. While these transactions can yield big dividends−accelerating product roadmaps, gaining access to new technologies and markets, and fending off competitors−many are doomed from the start.

In this episode of User Friendly, Marco Sguazzin and Joost Krikhaar discuss the main culprits for why so many M&A deals fail and the strategies to consider in order to conduct successful transactions in the TMT industry.

Is pay as you go the way to go? One of the most profound business model developments in the technology, media and telecommunications industry is the shift away from outright purchase or licensing to an "as-a-service" model. Learn more about flexible consumption in our latest podcast.

In this episode, Mark Litwin and Faruk Muratovic explain how to determine if a flexible consumption model is a fit for your organization. They will also cover key considerations listeners should think about when it comes to adopting and implementing "as-a-service" models.

Consumer smartphone habits and telecom trends are in high demand as the world becomes more connected. With 5G on the horizon, and many Internet of Things (IoT) applications in development, the mobile world isn't just a hot topic, it's everyone's topic. Now in its seventh year, Deloitte's Global Mobile Consumer Survey explores consumer attitudes around mobile technology. The report offers insights into what is driving mobile use worldwide.

In this episode, Craig Wigginton, Dan Littmann, and Orlando Setola, discuss the highlights from this year's report and what new trends and changes in consumer mobile use mean for your business.

This is not just another podcast about cognitive technology and artificial intelligence. Join us as we take a deep dive into the ways that cog tech is infiltrating the enterprise. With 76 percent of executives expecting AI and cognitive technologies to transform their organizations within the next three years, it's time to take note.

Broadcast from CES 2018, Mic Locker and Jeff Loucks from Deloitte and Chad Steelberg, Chairman and CEO at Veritone, tell us some of the key investments you see businesses making in this space, how cognitive technologies are being used in organizations today, and how to plan for challenges.

At CES 2018, 5G is everywhere. And with wireless access to our homes, cars, and personal devices, the future will continue to be increasingly "connected." How will this affect consumers and carriers? How will security and privacy be impacted, especially in the world of IoT?

In this episode, Phil Wilson, managing director, Telecommunications Strategy & Operations at Deloitte, and Ays Aytolu, Deloitte's Telecommunications Sector Marketing Leader, talk about the next era of connectivity, including 5G, wifi, and the internet of things. The group explores how device connection will evolve into device collusion, and what that means for the personal hub and the new world of data-driven everything.

On Episode 1 of our CES podcast special, Sharon Harris and Todd Paris from Deloitte and Tiffany Miller, Head of Industry, DCLK Data and Platforms at Google explore how machine-powered data contextualization and human-powered strategy are shaking up business models for both advertisers and publishers, and how the full circle of advertising has shifted. The group explores why content is still king, but how context may be the new queen.

Have you started building a digital advertising strategy for tomorrow's trends? We're not clairvoyant, but we do have some insights into the future of advertising. With digital transformation occurring for both advertisers and publishers, find out how to drive personalization through data, technology, and creativity.

If hospitals are considering asking doctors and patients to wear headsets and embrace virtual reality, who's next? An ever-wider range of businesses are finding applications for augmented reality (AR), virtual reality (VR), mixed reality (MR). These technologies are aiding workflow, collaboration, and productivity in sectors you might not expect.

In this episode, Allan Cook, Tony Demarinis and Kaitlyn Kuczer will dive into the industry implications of AR/digital reality. They will uncover the biggest opportunities and challenges in the market right now for businesses like yours.