This week Noelle Sio Saldana discusses her volunteer work at Crisis Text Line - a 24/7 service that connects anyone with crisis counselors. In the episode we discuss Noelle's career and how, as a participant in the Pivotal for Good program (a partnership with DataKind), she spent three months helping find insights in the messaging data collected by Crisis Text Line. These insights helped give visibility into a number of different aspects of Crisis Text Line's services. Listen to this episode to find out how!

If you or someone you know is in a moment of crisis, there's someone ready to talk to you by texting the shortcode 741741.