February 18:

Breakfast event at the Shamrock Hotel, Numurkah with guest speaker Dr Kate Burke.

*To register for this free event, contact: https://www.moiramatters.com.au/Building-Business-Resilience-Program*

Summary:

In this conversation Grahame, our CEO, and Danette, our Director of Learning, chat with Vanessa Scadden from Nathalia Boarding Kennels. They discuss the crucial role that resilience played in keeping Vanessa's business going through the disastrous 2022 Murray River floods in the Moira Shire region.

Vanessa shares lessons learned from managing in chaos, dealing with emotional customers, looking after herself and her staff – and the importance of community and good communications.

Chapters

00:00 Introduction and Special Guest Introduction

04:48 Experiences of Flooding in Nathalia

09:56 Adapting to Flooding Challenges

15:02 Community Resilience and Support

19:54 Lessons from COVID-19 and Business Adaptability

25:02 The Emotional Bond Between Pets and Owners

29:45 Building a Resilient Team

34:57 Final Thoughts and Key Takeaways

All Magical Learning podcasts are recorded on the beautiful lands of the Kulin, Ngunnawal and Wiradjuri nations, and we pay our respect to their elders past and present.

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Listen to/watch this podcast here: ⁠⁠https://open.spotify.com/show/128QgGO....

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Have a Magical week!