This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss relish in living in the shades of gray. We received a mailbag letter from someone who asked "Is it just us or do any other hospitals have the struggle of whether or not support staff should be taking detailed history from clients before the doctors get in the exam room?...Should full medical history be the doctor's responsibility?" Andy and Stephanie get lively when it comes to should - it's a four letter word in veterinary medicine, friends. They jump into a great debate about medical records and have a blast doing it so... let's get into this.

Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.

Register for The Uncharted Practice Owner Summit Today!

Zoetis - Simparica Trio

Learn more about Simparica-Trio!