This week on the Uncharted Podcast, Dr. Andy Roark and practice management geek Stephanie Goss are in the mailbag to take on a question from a practice manager colleague who is struggling with hiring. They have a candidate who feels like a good culture fit. Which is a huge win and probably has you wondering "What is the problem???" Well, this candidate is a good culture fit and they are less skilled than the manager's current assistants. And they are currently making a wage that is both higher than the existing assistants AND over the top end of this practice's pay scale. The manager is wondering what to do but more so, how do they know when it is time to adjust the pay scale? Because they thought they were paying well. This sparked some lively discussion between Andy and Stephanie. Let's get into this...

Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

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Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.

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Zoetis - Simparica Trio

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