This week on our bonus episode of the Uncharted Podcast, practice management nerd Stephanie Goss is joined by special guest, Dr. Phil Richmond. When Stephanie saw this letter in the mailbag, Phil was the first person who came to mind to tackle this topic with. Dr. Philip Richmond, DVM, is the Founder and Chief Consultant of Flourishing Phoenix Veterinary Consultants, LLC. As a practicing vet, he champions a positive work culture, emphasizing psychological health, safety, and wellbeing in veterinary settings. He has taken pivotal roles in both state and global initiatives to promote workplace wellbeing in veterinary medicine. Among his roles, Dr. Richmond has served as Chief Medical and Wellbeing Officer for Veterinary United and currently chairs the Florida Veterinary Medical Association's Professional Wellbeing Committee. Beyond his advocacy, he contributes as a writer, speaker, and podcast guest, and has earned various certifications in positive psychology, workplace wellbeing, and suicide prevention. Stephanie and Phil are taking on an email from our mailbag that addressed the concern that one of the most stressful instances for vet professionals can be when they have to downgrade treatment, or euthanize due to the owner not being able to afford treatment. We immediately knew this would be an amazing discussion about wellbeing in our practices along with how we can support clients from a financial planning perspective. This episode is brought to you all ad free today, thanks to our friends at CareCredit. Let's get into this...

If your practice is not talking to clients about ways to pay for care, including the CareCredit health and pet CareCredit card, please consider accepting it in your practice! You can find out more about how your practice can help empower a lifetime of care, together, here. https://www.carecredit.com/providers/animal-healthcare/ Australian Workplace Psychosocial Hazard Standards: https://www.safeworkaustralia.gov.au/safety-topic/managing-health-and-safety/mental-health/psychosocial-hazards National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard): https://mentalhealthcommission.ca/national-standard/ Additional Canadian Standard Resource Page: https://mentalhealthcommission.ca/what-we-do/workplace/workplace-healthcare/