If you truly could experience your website or bricks-and-mortar store through the eyes of your customers and prospects, you could do a great deal to increase sales and customer satisfaction.

Satyam Kantamneni is the founder of UXReactor, a company whose entire focus is on user experience, referred to as UX. His mission: to design or transform businesses to prioritize — above all other considerations — how customers interact with them. 

With more than 60 employees spread across three continents, Satyam has enabled his clients to generate hundreds of millions of dollars in bonus income thanks to user-centric innovation.

As he explains, the most powerful differentiator in today’s highly competitive business world is the customer’s experience. Master it and you win.

Monday Morning Radio is hosted by the father-son team of Dean and Maxwell Rotbart.

[Purchase your copy of Satyam’s book, User Experience Design: A Practical Playbook to Fuel Business Growth, here.] 

Photo: Satyam Kantamneni, UXReactor Posted: December 4, 2023 Monday Morning Run Time: 43:37 Episode: 12.22 To show your appreciation for Monday Morning Radio and keep it commercial-free, we encourage you to contribute using this link. Donations of all sizes are welcome.