In the conclusion of a two-part interview with Martin Ralfe, Technology Services and Skills Lead for The Guide Dogs for the Blind Association in the UK, Lisa and Martin get into a deeper discussion on digital inclusion, whether regulations are necessary, and how each sight loss journey is unique.

Martin's charity: Blind Since Birth

User Needs, Technology Use & Pain Points for People with Sight Loss:

• Smartphone Use
• In the Home
• Travel

Episode Transcript

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

In the first of a two-part interview, Lisa talks with Martin Ralfe, Technology Services and Skills Lead for The Guide Dogs for the Blind Association in the UK. Martin discusses the importance of everyday tech for people with visual impairments, the most accessible devices, and the importance of digital inclusion.

Martin's charity: Blind Since Birth

User Needs, Technology Use & Pain Points for People with Sight Loss:

• Smartphone Use
• In the Home
• Travel

Episode Transcript

Questions? Comments? Email us at [email protected]

Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Chris, Derek, and Lisa dedicate a show to pet parents, as they discuss the unique issues in conducting UX research for new pet tech. In Condensed Soup, they discuss their favorite piece of pet tech.

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Episode Transcript

Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Join Lisa as she goes rogue and speaks with a Dean of Students at a US high school and a College Professor to get their perspectives on asynchronous versus live classes, UX of the various platforms they are using to teach classes, and more. 

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Derek talks with Chris and special guest Christopher Dodge about their children's experiences with distance learning in primary and secondary education, focusing on technology and learning platforms.

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

In this episode, Lisa talks about use cases for digital twin cities with Dr. Vassilis Charissis, Professor of Human-Computer Interaction at Glasgow Caledonian University. They discuss the concept of digital twins and their applications in areas including emergency response, city planning, and tourism.

SA Report on Digital Twin Cities

Dr. Vassilis Charissis on LinkedIn

Episode Transcript

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Strategy Analytics UX Innovation Practice

Chris, Derek, and Lisa each pick a current Kickstarter project to discuss from a UX perspective. In Condensed Soup, the trio discuss the best, worst, or weirdest trade show booth demo.

Episode Transcript

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Kickstarter projects:

• Glamos: Virtual Touchscreen
• Pero: Wearable Mouse
• Cinera Edge: 5K OLED HMD

Chris is joined by Kevin Nolan (VP of UX Innovation Practice) and Roger Lanctot (Director, Global Automotive Practice) from Strategy Analytics on an automotive-focused episode as they discuss vehicle-to-everything, or V2X. They discuss V2X use cases and what needs to happen with the entire end-to-end user experience of V2X to ensure success.

Chris and Roger were part of a hour-long webinar on V2X on September 17th, 2020. Listen to it for free!

Episode Transcript

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Connect on LinkedIn: Chris, Derek, Lisa, Roger Lanctot, Kevin Nolan

Strategy Analytics UX Innovation Practice

Chris, Derek, and Lisa discuss the state of haptic HMI in smartphones, cars, and elsewhere - including silk shirts and fish scales. In Condensed Soup, the trio discuss their best or worse experiences with haptic feedback.

SA Report on Haptic Feedback

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Chris interviews Santosh Basapur, Director of Projects at Rush University Medical Center in Chicago. Santosh discusses the state of healthcare UX, conducting medical UX research during a pandemic, and provides advice for UX professionals entering the healthcare field.

Episode Transcript

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Connect on LinkedIn: Chris, Derek, Lisa

Strategy Analytics UX Innovation Practice

Santosh Basapur on LinkedIn