UX Soup

We all enjoy those everyday experiences that make our life more pleasant, but we also suffer little annoyances with everyday products and services.

Lisa, Chris, and Diana reflect on both the good and the bad, providing suggestions for removing friction points in the things we use frequently. In Condensed Soup, they discuss their most recent memorable experience with non-everyday things.

Want to share your everyday positive and negative experiences with everyday things? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

As vaccination rates increase, travel corridors are slowly opening up. What does international travel look like during this time? Lisa recently traveled from the US to the UK and takes Diana and Chris through a user journey of her journey across the pond. What parts of the process were different? What could be done more efficiently? Would Lisa be open to traveling again?

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

What are other use cases relatable voice agents could support to improve the in-vehicle user experience? How do researchers conduct studies using anthropomorphic agents?

Join Chris, Diana, and Dr Gary Burnett from Nottingham University in part two of their conversation, to find out how relatable agents can minimise driver fatigue and support trust on automated vehicles.

Dr Gary Burnett

SA research on digital assistant usage and satisfaction

SA research on voice interfaces and AVs

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

What are anthropomorphic or relatable agents? What are the challenges researchers and designers face to make them natural? What work still needs to be done?

Join Chris, Diana, and Dr. Gary Burnett from Nottingham University, to find out more about those challenges, and in which in-vehicle use cases they best suited to enhance the overall experience of getting from A to B.

Dr Gary Burnett

SA research on voice interfaces and navigation UX

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

How can OEMs design self-driving vehicles so they don't cause motion sickness? This will be of upmost importance with higher levels of automation, even before achieving full automation at Level 5. At some point, the driver will be expected to take control from the vehicle, or may desire to do so. How will it be ensured that the driver is fit to drive?

Diana and Chris welcome Dr. Joseph Smyth from the Warwick Manufacturing Group at the University of Warwick to talk about designing, measuring, and regulating the impact that motion sickness may have on human performance.

Dr. Joseph Smyth

SA research on self-driving cars

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

Lisa welcomes back Dr. Paul Tennent from the Mixed Reality Lab at the University of Nottingham for Part Two of their discussion on soma experiences. In this episode they discuss fearsome experiences and substitutional reality, including the gas mask experience, using mixed reality to relive history, and feeding an infinite line of Elvis impersonators.

Dr. Paul Tennent and the Mixed Reality Lab at the University of Nottingham

UX Research from Strategy Analytics on Mixed Reality

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

How can users better describe their bodily experiences when interacting with virtual or augmented reality? What happens when their body movements are deliberately misaligned with what they are seeing? Lisa welcomes Dr. Paul Tennent from the Mixed Reality Lab at the University of Nottingham to talk about these soma experiences, including the VR Swing, the Baby Game, and what it would feel like to be an insect.

Dr. Paul Tennent and the Mixed Reality Lab at the University of Nottingham

UX Research from Strategy Analytics on Mixed Reality

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

Is listening to the AM/FM radio while driving dead? Diana Franganillo, Director of In-Vehicle User Experience at Strategy Analytics, makes her UX Soup debut and joins Chris in answering this question, discussing what has always set radio apart, UX issues with radio, and what radio needs to do to maintain and grow listenership. In Condensed Soup they reminisce about their favorite memories with radio growing up.

SA research on what consumers listen to in the car

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

Chris welcomes David MacQueen, Executive Director of the Virtual and Augmented Reality service at Strategy Analytics, to discuss use cases and UX issues for enterprise AR applications, including healthcare, manufacturing and the military. They also discuss implications for the consumer AR market and Apple's upcoming foray into AR glasses.

Virtual and Augmented Reality service

AR Industry and Academia Research

David MacQueen on LinkedIn

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Strategy Analytics UX Innovation Practice

The annual Google I/O developer event was held May 18-20 and several announcements were made regarding Android 12 and advancements in AI, AR, and other areas. Lisa and Chris discuss the UX impact of these announcements, and in Condensed Soup Lisa talks about how they would enhance her artwork.

Report on Google I/O event

Questions? Comments? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Strategy Analytics UX Innovation Practice