Valtech Café

Valtech Café

By Valtech CaféTechnology
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Valtech Café episodes

  • Rethinking digital care with PFA Pension
    In this episode of Valtech Café, we explore how PFA Pension is rethinking digital care journeys, combining automation, data and experience design to reduce friction, accelerate access to treatment and improve outcomes for customers when they need it most.
    30 min
  • The Customer Experience Odyssey
    In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.
    From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.
    32 min
  • Driving experience innovation with AI
    In this episode of Valtech Café, Tizzy Philp is joined by Nils Wollny, CEO of Holoride, to explore how the car is becoming an intelligent, immersive and monetizable experience platform.
    As part of a collaborative effort, Valtech and Holoride have developed the AI Audio Travel Assistant — a context-aware, voice-first solution that delivers personalized, hands-free interactions for drivers and passengers. It’s a powerful combination of geospatial intelligence, dynamic data and seamless service integration.
    From redefining the boundaries of in-car engagement to unlocking new D2C opportunities for OEMs, this conversation dives into the future of connected mobility — and what it takes to get there.
    32 min
  • easyJet: Reimagining the travel experience
    In this 20-minute podcast, easyJet’s Brian Hogg (Head of Digital Product) and Dweeti Fanshawe (Head of Product Engineering) join Valtech's Matt Redman (SVP Strategy Europe) to unpack how one of Europe’s leading airlines is transforming every touchpoint — from booking to boarding — through experience innovation.
    From mobile app breakthroughs to AI adoption and cultural shifts, the conversation goes through the mindset, methods and technologies required to remove friction and reconnect travelers with the joy of the journey.
    Dive into what it takes to meet rising expectations, operate at massive scale and drive product innovation inside a highly regulated industry.
    24 min
  • easyJet: Reimagining the travel experience
    In this 20-minute podcast, easyJet’s Brian Hogg (Head of Digital Product) and Dweeti Fanshawe (Head of Product Engineering) join Valtech's Matt Redman (SVP Strategy Europe) to unpack how one of Europe’s leading airlines is transforming every touchpoint — from booking to boarding — through experience innovation.
    24 min
  • DS Smith: Becoming a Connected Manufacturer
    What does it really take to become a connected manufacturer?
    In this 30 minute podcast, Aja Bridgeman from DS Smith shares how the FTSE 100
    packaging giant transformed its digital strategy — connecting data, teams, and
    technology across more than 30 countries. From siloed operations and duplicated tech
    to a unified vision and measurable business impact, Aja walks us through the moments
    that mattered.
    Together with Mike Maxwell, they explore what it means to deliver a seamless customer
    experience, how to shift mindsets across a global organization, and why
    experimentation, governance, and ruthless prioritisation were key to driving sustainable
    change.
    31 min
  • Experience Innovation Stories: Insights from Digital Leaders in B2B
    Navigating digital transformation in an industry like manufacturing can be daunting. Crafting a digital strategy and roadmap requires expert guidance. What if you could get it from industry peers who are already succeeding?
    For the third consecutive year, we have conducted a comprehensive survey among global manufacturing leaders, delving into the present conditions and future ramifications of B2B digital transformation within the industry. In this 37-minute podcast, Javier Rodriguez, Senior Vice President and Head of B2B Ecommerce Digital Strategy and Transformation at ABB will discuss the findings from this survey, now available as a comprehensive report.
    He will be joined by Valtech's industry leaders Herbert Pesch and Mascha Tamarinof, leading the conversation alongside our data expert and VP of Commercial Strategy and Excellence, Carsten Pingel.
    Discover the driving force behind digital transformation in B2B, from the major obstacles faced by industry giants to the crucial role of digital commerce and customer portals in the success of your industry peers.
    38 min
  • Experience Innovation Stories: Unlocking Success Beyond Mobility
    Today's podcast focuses on "Beyond Mobility," Valtech's concept exploring how technological innovations are transforming the automotive industry. Join us as we delve into the impact of electric and autonomous vehicles, connectivity, and data integration.
    Gain insights on the latest trends in mobility as Denny Pezic, Valtech Global Vertical Lead of Mobility & Automotive, sits down with Nissan Head of Global Digital Product and Implementation Viv Yuen and Valtech Strategist Nick Richardson to discuss the role of generative AI and digital transformation.
    For more in-depth information, visit Valtech's website and explore our work on connected mobility.
    28 min
  • Transformation Stories: Decoding Brand Transformation
    In today's competitive landscape, a brand isn't just a logo; it's a dynamic force that, when nurtured, not only propels business growth but also safeguards against adversity. And while an increasing number of brands embark on their own transformative journeys, a pivotal question lingers: does brand transformation arise from a position of strength or weakness?
    In today's 37-minute podcast, Rosie Kropp, VP Global Head of Brand Marketing at Ericsson, discusses the power of business transformation for any organization. In a world of enduring brands and disruptive newcomers, we debunk the mysteries and provide insights into how brands can transform themselves to remain relevant and stand out. From championing creativity to crafting a holistic approach, discover the importance of the “why” behind every transformation journey and how to avoid "putting lipstick on a gorilla." Listen now.
    38 min

About Valtech Café

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The convergence of technology, design and content. Valtech Café is a hub to share knowledge, explore new industry concepts, to guide and define best practices.