Valtech Café

Like many other startups, MonkeySports, a small Californian hockey equipment store, saw an excellent opportunity to expand their business into the ecommerce world. But they soon realized they were no longer connecting with their customers like they had done before. In today’s 30-minute podcast, we sit down with Ki Song, Director of E-commerce at MonkeySports, to discuss the advantages and opportunities of implementing a PXM (Product Experience Management) strategy to deliver winning experiences to customers and build customer loyalty. From seamless data modeling to offering omnichannel customer experiences, PXM helped MonkeySports bring real value to their customers, and ultimately helped them become the largest hockey retailer in the world. Listen to learn more.

In today’s 38-minute conversation, we hear from Peter Manniche Riber, Head of Digital Learning & Analytics at Novo Nordisk and Christian Haahr Sigsgaard, Global Learning & Development Director at Valtech. They share their perspectives on the challenges and opportunities of integrating learning & development strategies across organizations, and why applying a data-driven approach is the key to success.

Interested to learn more about what we do? Visit our website: https://www.valtech.com/

Could it be the case that the more senior leadership are involved, the less people experiment….? Could there a misconception that the highest paid person’s opinion counts the most…..? And does that in turn mean that to really feel free to experiment, we need to totally rethink our approach to it? In this podcast, we're joined by Hazjier Pourkhalkhali, Global Vice President Strategy & Value at Optimizely. In his 8 years at Optimizely, Hazjier has conducted more than 300 experiments and has led research into the effects of hierarchy, the science of running the perfect experiment, and ultimately the behaviours that truly trigger change.

Wondering how to take the practical first steps to help you get value from digital experimentation after listening to this episode? Download our Digital Experimentation Playbook: https://www.valtech.com/whitepapers/the-digital-experimentation-playbook/

This 31-minute podcast delves into the challenges of revolutionizing mobile banking without any formal marketing campaigns. From anti-money laundering initiatives to relying on the overarching support from Danske Bank, we discuss what it takes to provide true value for customers by purely focusing on delivering extreme simplicity.

Interested to learn more about what we do? Visit our website: https://www.valtech.com/

In today’s 33-minute podcast, we are joined by Benoit Rungeard, Global Digital and Multichannel Lead at Sanofi, to discuss how digital acts as a value creator for healthcare and pharmaceutical brands. From using data to inform ways of working, to transforming the patient experience, Benoit reflects on his own learnings and insights to help inform others embarking on a similar transformation journey. Listen to learn more.

When global logistics firm PostNord started releasing their annual Commerce Reports on the state of e-commerce across sectors in the Nordics, they noticed a shift in the trends defining the industry moving forward. In this 25-minute podcast, we’re joined by Solidad Gonzalez, e-commerce advisor at PostNord Sweden, to discuss PostNord’s four major trends defining the fast growth of commerce (The 4 Es).

Want to know about what we do? Visit our website: https://www.valtech.com/

In the face of shrinking budgets and economic downturns, the question of how Retailers can show up for their customers remains a key.

In this podcast, we are joined by Martin Newman, better known as the Consumer Champion, to discuss in the great detail the importance of customer centricity in today’s digital age and how can brands achieve that with the power of emotional marketing. Listen to learn more and watch our on-demand webinar on the topic: https://bit.ly/3X4pxJE

Neobanks, the new generation of cutting-edge, fully digital banking services, are aiming to be more accessible than traditional banks while transforming the Financial Services industry. But how can banking services continue to work towards consumer-centric business models that meet their customers' needs?

We are joined by Anne Marie Kindberg, Chief Officer at Lunar, a fintech market starter focused on challenging traditional bank models, to discuss in great detail the challenges of turning a cutting-edge product into something profitable.

Want to know about what we do? Visit our website: www.valtech.com

86% of customers are unlikely to buy products from a brand after an experience with incomplete or inaccurate product information. So, how much information do customers need about a product before they feel comfortable placing an online order?

In today's podcast, we sit down with Raphael Iscar, Valtech’s Head of PXM, to discuss the ins and outs of Product Experience Management (PXM), what brands need to consider to deliver a winning product experience to their customers, and how strong PXM benefits your bottom line as well as builds customer loyalty.

Want to know about what we do? Visit our website: www.valtech.com

Every marketing campaign needs reach, but how can a company create not one but two different campaigns that reach an audience and drive social change?

In today’s conversation, we again sit down with P&G’s Helene Graffner to discuss it in great detail.

This 43-minute podcast dives deep into the lightning striking twice, with a second campaign making a crucial social impact on tackling bullying amongst Gen Zers with Head & Shoulders. Listen to learn more and read the full case on our website: https://bit.ly/3uTlHqm