Valtech Café

The value of a physical space to reach new customers isn’t simply the realm of retailers. For this guest, their physical presence at global conferences was a strategic part of their business. When covid forced us all into isolation, this leading brand needed to come up with a new solution for getting in front of their target audience, fast. In this episode, we speak to Betina Strøm Rohde, Associate Director Multichannel Customer Engagement from leading global healthcare company, Novo Nordisk. Together, we discuss the route they took to recovery, and how they are taking those learnings into the future.

With the ambition to deliver the best possible experiences for their users (and derive new revenue opportunities for themselves in the process), brands are understandably turning to their data to look for the answers. But, to deliver the experiences that add the most value requires a genuine understanding of your customer data. As we scale to new heights in connected, omnichannel offerings, we are only adding to the complexity that brands need to deal with. So, how can we make sense of the data we’re collecting? How can we derive value from it today, and how can we use those insights to plan for tomorrow, too?

In this episode, we're joined by John Allen, Head of Data and Analytics Product Strategy, Cloud and Platform Technology, Global Investment Bank, and Per Rasmussen, Managing Director, Commercial Strategy & Data Transformation, Valtech.

Microservices, APIs, Cloud and Headless techs make up the MACH acronym that is becoming synonymous with future-fit, flexible and responsive architectures with the ability to unlock value across the business. In this episode we're joined by Pascal Lagarde and Casper Rasmussen to explain why the dawn of the composable enterprise could herald the end of the Replatforming cycle, once and for all.

Can there always be an opportunity in a crisis? For some, it’s easier to find than for others, but in this conversation we find out how one of the airline industry’s best known brands used the onset of covid to reassess their digital ambitions and create new ways of working for the future. In this episode we talk to Charlotte Svensson, EVP & CIO at Scandinavian Airlines

To embed change in any organisation is a complex feat – but a step by step approach to proving success, can go some way to easing the challenge. From delivering digital companion apps, to connected healthcare products and a new commerce offering, this guest has had to transform by doing; showing that things don’t always have to be perfect first time around, and that what you can learn from quick releases, sets you up to deliver better solutions in the long term.  

Mette Worsøe, Global Senior Director, Digital Customer Solutions at Coloplast has been instrumental in shaping new approaches for the digital business, and is responsible for the development of their customer facing digital solutions covering country websites in more than 40 markets and running cross functional teams often with more than 40 releases per year.

As a leader in advanced pump solutions, Grundfos has a keen focus on sustainability and the environment. To them sustainability is a mind-set and a way to do business. It’s about bringing value to the world, their clients and their employees in the most sustainable way. To tell us what that looks like in reality, and how digital is playing a part, we're joined once again by Jesper Olesen, Group Senior Director, Digital & Customer Excellence at Grundfos to catch up on the last year and to get up to speed with their impressive ambitions.

What do we mean by the Economics of Mutuality? For Royal Canin, it’s the outline of their business model. Setting goals around multiple forms of capital: Financial, Human, Natural and Social. It’s how they strive to live their purpose: A Better World for Pets. In this interview we're joined by Pierre-Charles Parsy, Chief Digital Officer at the pet health-through-nutrition company. Pierre-Charles has led the digital transformation for the brand, delivering on what he calls a pet-centric experience and instilling technical and cultural change across the business. Today, we’ll discuss the impact of that transformation, the elements that have enabled it’s success as well as their future ambitions.

80% of Scandinavians say that they like to use a condom when they have sex with someone new. Only 50% make it happen. That’s the very unique challenge that Anette Otterström, Communication & Brand Manager Nordic at RFSU AB and Frida Karlsson, Business Director at Valtech_Radon set out to remedy. In fact, they set out to close what would become known as the condom gap.

Together we’ll uncover the details of one of the most memorable pieces of marketing from the last couple of years.

It’s commonplace now for brands to talk about the combination of the physical and the digital - creating those borderless experiences that make interacting with a brand frictionless. But what if we could take that connected experience a few steps further, and send users right into the centre of a fully immersive, intelligent environment. The meeting of the physical works with augmented or virtual worlds within a single shared space. Enter the Metaverse, the latest offering on the tips of digital-industry tongues in this conversation with Lydia Livingston, Creative Director, Valtech and Sandro Tarchini, Finance Industry Lead, EMEA, Valtech

In this episode we uncover the realities of commoditized technologies and discuss how to unlock the real value from your products. We take a look at the core challenges facing B2C businesses today, the impact of the more commonly known ‘composable architectures’ and what commoditization means for the companies building the best new products on the market. Join this conversation between Dirk Hoerig, CEO, commercetools & Pascal Lagarde, SVP Commerce, Valtech.