Veriff Voices

Veriff's Senior Director of Fraud Prevention and Experience, David Divitt, has spent over 20 years helping global banks and financial institutions address the threat to their customers and their businesses from online fraudsters. In our latest podcast, David explains why he sees Veriff as a key player in the future of fraud prevention. He also highlights the latest trends in online fraud and offers actionable advice for businesses on how to keep bad actors at bay.

[00:20] Introduction [01:23] David's career and what drew him to Veriff [03:00] What makes Veriff interesting as a company [03:46] Helping businesses move into the digital space [06:38] Measuring success in fraud prevention [08:32] The benefits and risks of digitization for businesses [10:00] The human element is the weakest link in the chain [11:17] Why fraud is becoming more prevalent online [12:48] The potential impacts of fraud on consumers [13:46] The potential impacts of fraud on businesses of different sizes [15:14] Why a 'good fraud experience' is a powerful thing [16:59] How fraud is likely to evolve in the age of AI [18:42] Why legacy two-factor authentication no longer works [21:33] The need to focus on macro fraud trends [24:22] How to get internal buy-in for fraud prevention [26:33] Getting the right balance between fraud prevention and customer experience [29:18] The steps to developing a strong fraud prevention strategy [31:33] Three critical points to remember in addressing online fraud

Download Veriff's 2025 Identity Fraud Report here (the latest edition), learn more on our website: https://bit.ly/42bgvOI and watch this episode on our YouTube channel.

Before joining Veriff, our Chief Revenue Office Javier Ortega Estrada oversaw 10x revenue growth at Dropbox and helped build event platform Hopin from a startup to an organization of over 1000 people. Javier talks about what drew him to Veriff as his next challenge. He also opens up about his struggles to remain a committed Real Madrid fan while living in Texas, why the best ski slopes may not be in the Pyrenees, and the secret to making the perfect paella!

[00:35] Introduction [01:56] How to manage your time [02:53] Javier on his favorite soccer team [03:43] The problem the market is trying to solve in terms of identity [04:56] Why identification is a global challenge [06:10] Identity as a business differentiator [07:11] What attracted Javier to Veriff and what makes the company different? [08:40] What keeps Javier up at night? [10:19] The best places to ski [11:08] The secret to making the perfect paella

You can learn more on our website: https://bit.ly/4i6vIa0 and watch this episode on our YouTube channel: https://youtu.be/4eEfeusuKes.

At only 28, Veriff CEO Kaarel Kotkas leads a global company of over 500 people and has been named as one of Forbes' 30 under 30 in Europe. Kaarel talks about his driving ambition to change verification from an experience 'like the police stopping your car' to 'a warm hand guiding you through'. He also explains why building a business is like surfing a sine wave, and why his iPhone thinks he's in a romantic relationship with co-founder Janer Gorohhov.

[00:19] Introduction [01:17] Key opportunities and challenges for Veriff in the year to come [02:42] How Veriff has been supporting customers during the volatile economic period [04:03] Why partnership is the key to great innovation [08:39] Veriff's core values [10:30] Kaarel's approach to leading Veriff's people [12:08] The meaning behind 'Trust from the first hello' [14:33] Veriff as a global game-changer [16:29] Advice for those thinking about founding a company and wanting to make a positive impact [18:40] The hardest part about founding your own company [20:34] What it's like to co-found a company [23:00] What Kaarel would be doing if he hadn't founded Veriff [24:10] Kaarel recently became a father - has his perspective on work and life changed? [25:51] "I'll know Veriff's mission has made a difference when…" [26:16] Final words of wisdom

You can learn more on our website: https://bit.ly/4i75Bj9 and watch this episode on our YouTube channel: https://www.youtube.com/watch?v=uEtr1WYfX8w.