Veterinary Team Training

How is the bar set in your hospital? Are you setting expectations too low where your superstar performers are sliding down to meet the low expectations? Is the level of expectations the same for all team members? Too often leaders start to move the bar of expectations lower to meet the poor performance of those on the team. When low expectations are set for some team members, this will eventually cause all team members to come down to the low bar.

How you decide to let someone go is a direct reflection of what type of leader you are. Do you terminate someone on their wedding day or the day before a much-sought after vacation OR do you terminate with empathy? Join me on this podcast as I recount way too many terminations without empathy and how you can let someone go with respect and kindness.

My YouTube vlog on this subject resonated with a lot of people...like a lot...more than I would have expected. It's individuals like the veterinary technicians who graduate with a degree and are told they can't perform the skills they are legally allowed to do OR the regional director who is micromanaged and who are not permitted to develop out new programs that would help the hospitals. Turns out, it's a plague in veterinary medicine and it results in people quitting and sometimes quitting the profession. While this podcast doesn't have all the answers, it offers a more in-depth view on why this is so common and steps you can do for yourself if you're in s similar position. 

I dislike when someone intentionally or unintentionally puts up barriers in front of others which results in them being blocked from their success. We don't talk enough about people being the roadblock to success. This podcast dives into the types of road-blocking people and shares some ideas of how to kick those roadblocks out of the way.

Short staffed? Concerned everyone is leaving the profession? Who isn't?! In this podcast I talk about the key things that ALL veterinary professionals really want in their job. And no, it's not petting puppies and kittens all day.

Most everyone I know in veterinary medicine has a side hustle.  But can you turn your side hustle into a real business? Is it worth it? I dive into my own experiences and what it's like to take a side hustle to your only source of income. 

One of the biggest stresses in veterinary medicine is the affordability of care. Veterinary professionals go into the field because they have huge empathy for pets and the people who own them. Unfortunately, when clients can't afford services this often results in huge stress for the veterinary teams. Is giving away your services for free the right thing to do? How do you stop feeling guilty about charging for medical care? While this podcast does not have all the answers it touches on a few concepts to think about and some systems to have in place to help clients in need.

Hospital leaders and doctors will often say, "We can't live without our veterinary technicians." Then the same hospital leaders and doctors will say, "We don't trust our vet techs, they shouldn't do that skill and anyone can be trained to do a vet techs job."  Utilization of the veterinary technician/nurse continues to be an issue worldwide. Why? I dive into some of the roadblocks and why it's important to start FULLY utilizing vet techs/nurses. 

Do managers expect more from their childfree employees? The answer is a resounding "yes". Let's talk about some data around this topic and things that managers and employees can do to ensure equality in the workplace. 

Breaks are not only required, but essential for employees. If you are in a leadership role, stop telling employees, "there's always something to do so sitting is not allowed" and encourage people to take breaks. If you are an employee, stop saying, "I have no time to take a break" and take your break! This podcast dives into data behind the importance of breaks and ways to have a real break instead of shoveling food into your face at lightning speed.