Virtual Duality

This week, Cydelle talks about a key tool that all Virtual Assistants (VAs) need in their armoury; Discovery Calls.

Cydelle loves a Discovery Call and you will do too, after you hear her breakdown on how this low investment, high-impact tool, can help you to identify whether a prospective client fits your ideal client profile, and aligns with your values.

A Discovery Call can present itself in a number of different guises: intro meeting, free consult(ation), sales call or as she calls hers, a PosAbility call. The question is, why is this such an important step for client acquisition, and what exactly does it mean?

As always, our Master of Ceremonies is here to bust more myths and help you deliver excellence to your clients!

• The purpose of a discovery call

Like it? Please leave a comment, follow the pod, and share!

Connect with Cydelle on IG @CydelleStewart, Clubhouse, or her website www.cydellestewart.com 

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

This week, Cydelle is joined by Online Business Consultant, Kase Dean.

Kase is a lead generation and sales conversion system specialist and shares with us some real nuggets of wisdom around building an online business. 

You’ll definitely want to take notes - so grab your favourite digital notebook or pen and get ready to attend class!

What you will learn in this episode:

• The benefits of digitising human interaction

Check out Kase’s website here

Connect with Kase on IG @kasedean, Twitter @KaseDean or Facebook

Like it? Please leave a comment, follow the pod, and share!

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs). Visit. Download. Invest. Excel. 

Connect with us on IG @FromPAtoVADotCom

This week, Cydelle discusses something that is not only very dear to her heart, but also a key component in client engagement, retention and client loyalty - managing expectations.

Expectation management is something that new business owners - particularly VAs - often find to be quite challenging in the adjustment from employee mindset to that of a service provider.

In this episode, Cydelle shares her 4-step framework on how to create Client Delight in your Client Experiences and Journey’s, that will have them coming back for more.

What you will learn in this episode:

• How you can stand out in the crowd for your potential ideal clients

Like it? Please leave a comment, follow the pod, and share!

Connect with Cydelle on IG @CydelleStewart, Clubhouse, or her website www.cydellestewart.com 

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

In today's episode Cydelle is joined by Emilia Powell.

Super passionate about boundaries and time management, Emilia is a successful VA business owner, mentor and also hosts her own podcast.

Cydelle and Emilia have a great chat about why boundaries with clients are so important and the impact that they can have on the client-service provider relationship.

What you'll learn in this episode:

• Boundaries and boundary setting with clients

Access Emilia's guide to finding the ideal client, here

Connect with Emilia on IG @thevadiaries or Facebook

Like it? Please leave a comment, follow the pod, and share!

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

This week Cydelle talks about the myth that VAs need VA experience to secure clients.

With common myths and misinformation giving negative impressions of the VA world - that can cast a shadow over your self-belief - it's all too easy to become a self-fulfilling prophecy.

Settle in for story time with Cyd, and learn why some VAs are setting themselves up for failure by thinking that they need experience as a Virtual Assistant, in order to be a successful Virtual Assistant.

What you'll learn in this episode:

• Why VAs need to operate like professional service providers

Like it? Please leave a comment, follow the pod, and share!

Connect with Cydelle on IG @CydelleStewart, Clubhouse, or her website www.cydellestewart.com 

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

In this week's episode Cydelle is joined by Online Consultant and Strategist Chido Mbavarira, all the way from Canada.

Chido shares with us her extensive knowledge from her time working as a VA, then OBM before her transition to Strategist, providing priceless gems around boundaries and why these are so important for you and your clients.

What you'll learn in this episode:

• Why you can't continue with the same messages about your business and products from 2020, going forward



Take Chido's short quiz here and she will personally recommend the exact next steps that you should take; a strategy to earn more and sell more with your business online.  


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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

In today's episode we get a little insight into our host, Cydelle Stewart. 

Why she loves what she does, how she got here and why first impressions are not always accurate.

Cydelle is a self-confessed grafter and figured out this virtual journey by trying, failing, doing and slaying until she found her groove.

In this episode you'll learn about:

• Cydelle's business background

Like it? Please leave a comment, follow the pod, and share!

Connect with Cydelle on IG @CydelleStewart, Clubhouse, or her website www.cydellestewart.com 

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel. 

Virtual Duality is the podcast for Aspiring and Emerging Virtual Assistants who want the low down on whether being a VA is a viable career path for them, and if so, how to excel in these digital streets!

How so, you may wonder? Well, for over 20 years, our host Cydelle Stewart was an Executive Assistant in the world of corporate and commercial employment. A former Virtual Assistant (VA) - for over 10 years - today, she is a Business Operations and Online Client Experience expert and the Founder of Virtual Assistant Agency, Onit! Communications.

Cydelle will be coming to you every week - solo or with a guest - to share expert insights, useful resources and actionable tips galore.

Get comfy, we're going in...

Follow the pod and share!

Connect with Cydelle on IG @CydelleStewart, Clubhouse, or her website www.cydellestewart.com 

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Virtual Duality is brought to you by FromPAtoVA.com the Global Empowerment Hub from Cydelle Stewart, for Aspiring & Emerging Virtual Assistants (VAs) who want to excel in these digital streets! Visit. Download. Invest. Excel.