Join host Bob Madeiros as he talks with Cory Godwin about his engagement with The Sterling Leadership Conference, his KeyNote topic, and all things Sterling.

Dr. Richard (Rick) Bame describes the signs and characteristics of workplace bullies - including discussion that recognizes the perils of working for a bully leader.

Randy Ledbetter - founder and CEO of R Ledbetter and Associates as well as Sterling Council, Chairman of the Board and member of the Board of Directors describes the core values and characteristics of role model leaders and announces the John Pieno Leadership Award - a unique recognition program based on Baldrige / Sterling leadership excellence competencies.

Join Bob Madeiros, as he speaks with Debra Shultz, Chair Emeritus of the Sterling Council and Co-Chair of the Sterling Leadership Conference. Debra will share some info on the preparations for this the 33rd annual Conference, as well as some reasons you really need to attend. May 27th thru the 30th - Hyatt Regency Orlando.

The inaugural cohort if the Sterling Fellows Leadership Development Program began back in May of 2024. Join your host Bob Madeiros as we talk with Phil Centonze, the Director of the Program, and a couple of the leaders going through it right now, to see how it is progressing, and what we can expect for 2025.

Dione Geiger, President and Founder of The Sterling Council shares insights on the importance of a Leadership system (framework), that not only aligns but inspires and creates a unified passion in even the most diverse of workforces. The energy, enthusiasm and collaborative vibe is palpable for observers or anyone that comes in contact with these organizations - it's a formidable, memorable encounter that keeps customers, partners and their community engaged.

Chris Norcia, inventor of the world’s first three-dimensional chess cube and a former seasoned chef in London, shares his learnings that inspired him to author the book, Leading the AI Revolution. Chris also shares leadership insights associated with Artificial Neural Networks and DARPANET that stem from his experience as an Air Force Officer while assigned in Washington, DC to DARPA.

To Serve is to Lead -- learn about an approach for adopting a leadership style that has a proven record of achieving role model status.

Mr. Roland Martinez is the Chair of The Sterling Council. Listen in as he and Bob discuss the upcoming Sterling South Florida Summit, January 23rd. Learn about how this summit might be a great one-day event that can help you to take your organizational journey to the next level.

Heather Jones, Senior Director of Customer Engagement at Tendo , provides insights on the benefits of internal customer relations as a way for uplifting external customer engagement. Heather's insights are good approaches and reminders for the importance of engaging leadership.