Voice Mail

By UPU - Voice Mail

Voice Mail is the official podcast of the Universal Postal Union (UPU).... more

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FAQs about Voice Mail:

How many episodes does Voice Mail have?

The podcast currently has 42 episodes available.

Voice Mail episodes:

May 30, 2022Ep 12: Rodney Taylor, Secretary General of Caribbean Telecommunications Union
Rodney Taylor, Secretary General of the Caribbean Telecommunications Union, discusses digital transformation and the potential role of the post:
The emotion of international mail
Innovation in telecommunications and IT in Barbados
Digital transformation's critical role in supporting peoples and governments
Delivering government services digitally
The CTU's role and mandate, from establishment by CARICOM through to understanding the "metaverse"
Supporting CARICOM single market and economy through telecommunications
Key areas of digital transformation the CTU is working on, including accessing government services online
Opportunities for collaboration with postal operators in digital transformation
How the pandemic fuelled innovation and development in digital transformation, and partnerships with the post
Scope for working with other international organisations
Trends in regional e-commerce
Inclusion of all social groups in digital transformation
.post top level domain and cyber security
Raising awareness of cyber crime and cyber security, and including provisions for cyber crime and data protection in legislation
International and cross-sector cooperation in internet and data governance
...more
25min
May 03, 2022Ep 11: Anja Klug from UNHCR on refugees and the post
Anja Klug, Head of the Office for Switzerland and Liechtenstein at the UNHCR - the UN refugee agency, discusses the UNHCR's role and the role of postal networks. We discuss:
What the UNHCR does, and how it differs from other humanitarian organisations
Impact of the conflict in Ukraine on refugees
UNHCR support for refugees
UNHCR Ukraine partnering with Ukrainian postal operator Ukposhta
Cooperation with postal operators to offer services for internally displaced persons
Leveraging post offices' position in the centre of communities to facilitate support services for refugees and internally displaced persons
Offering support to vulnerable and young refugees
...more
22min
March 31, 2022Ep 10: Tipti CEO Pierangela Sierra
Pierangela Sierra, founder and CEO of online shopping and delivery platform Tipti, and an e-trade women's advocate, joins us to discuss e-commerce, growth and opportunities, and encouraging women entrepreneurs:
Using the mail to keep in touch
What Tipti is, and how it was created
Mobile and internet adoption in Ecuador
The pandemic's impact on online grocery
Future growth in e-commerce in Ecuador and Latin America
The role of the post in encouraging e-commerce
Environmental impact of e-commerce delivery
Gender equality and forging a career in Latin America
Startups and women
Female representation in Tipti, and empowering women
How UNCTAD helps women and entrepreneurs
...more
27min
February 24, 2022Ep 9: Dr Amani Abou-Zeid, African Union Commissioner for Infrastructure and Energy
Dr Armani Abou-Zeid, African Union Commissioner for Infrastructure and Energy, on the importance of the post in creating infrastructure. We cover:
The importance of postal services in Africa, including access to financial services, government services, and e-commerce
The ubiquity of the post office network
Access to electricity and the internet, and the challenges of postal development
COVID's boost for digitalisation and e-commerce in Africa
The role posts can play in achieving AU Agenda 20643 and the 2030 Agenda for Sustainable Development
African Continental Free Trade Area
Cybersecurity and trust, including data protection and child online safety
Achieving zero emissions - the opportunities and challenges present in African nations
Future of the postal sector in Africa, and conversations with national postal regulators
Representation and participation of women in the postal and logistics sectors
...more
31min
January 26, 2022Ep 8: Humanitarian logistics and supply chain, featuring ICRC
Sophie Gligorievic, Head of Logistics Division at the International Committee of the Red Cross (ICRC), joins us to talk about humanitarian logistics and supply chain:
Are there differences between the humanitarian supply chain and the commercial supply chain?
Increased pressure on supply chain, including supply chain transparency and diversity
ERP and supply chain
Digital transformation and logistics
Cooperation with international and local organisations
How ICRC and humanitarian organisations leverage local postal networks to deliver aid
Partnerships during the pandemic
Integrating sustainability into the supply chain and the quest for decarbonisation
Posts collaborating with the ICRC
...more
21min
December 16, 2021Ep 7: UPU Deputy Director General Pascal Clivaz
Outgoing UPU Deputy Director General Pascal Clivaz reflects on his time at the UPU and shares some pointers for the future of the postal sector:
Corporatisation of Swiss Post
Moving from Swiss Post's international bureau to the UPU
Reflections on the UPU's strengths
Opening up the UPU
How the UPU can add value to the postal sector
The UPU's role in arbitration
Index for Postal Development
The evolution of the index
How the index can help developing nations formulate their postal strategy
Adapting business models
Banking and financial services and logistics
How key stakeholders can build postal strategy
Advice for the next generation of postal leaders
The importance of multilateralism
A message for the new leadership team at the UPU
...more
26min
November 24, 2021Ep 6: USPIS Chief Postal Inspector Gary Barksdale
USPIS Chief Postal Inspector Gary Barksdale discusses the unique role of the US Postal Inspection Service and the contribution it makes to the postal world:
The US Postal Inspection Service's mandate
How the USPIS fits in with other US law enforcement agencies, such as the FBI and DEA, as well as international agencies such as Europol
How the USPIS's relationship with the US Postal Service makes it unique
The importance of postal security to the USPS, its customers, and the general public
The world's dependence on the postal network
Protecting postal people and facilities
USPIS's various functional groups
Major trends in postal-related crimes and threats, including employee safety, suspicious items in the mail, illegal substances in the mail, and mail fraud
Borderless crime and cyber security - and the digitalisation of postal services
The importance of educating the public about fraud
The UPU Postal Security Group's role and mission
How postal operators can advance their levels of security
How citizens can help maintain the security of the mail system
Visit the UPU website for more information on the Postal Security Group.
...more
20min
October 19, 2021Ep 5: The digital future of the postal world
In this special edition of Voice Mail, we have three perspectives on digital transformation, data, and the postal world.

First, UPU Deputy Director General Pascal Clivaz joins us to discuss:
UPU and digital transformation
Global expectations in advance electronic data
Partnerships with IATA and WCO for cross-border
The growing importance of parcels to the global postal network
Increasing collaboration between the postal network and other elements of the parcels world
Then UPU Consultative Committee Chair Walter Trezek covers:
Major outcomes from recent UPU Congress
The importance of the UPU digital strategy
Cross-border parcel volumes in the postal network
What EAD/AED means for consumers, authorities, and postal operators
UPU's role in promoting green objectives
Opening up the UPU, its products, and its services
Finally, David Avsec from the UPU Postal Technology Centre explains aspects of Advance Electronic Data (EAD/AED):
Why EAD is important and what it is
Improving compliance
Capturing quality data
...more
16min
September 22, 2021Ep 4: Circular economy with UNIDO‘s Stephan Sicars
Stephan Sicars, Managing Director at the Directorate for Environment and Energy, United Nations Industrial Development Organisation, joins us in this episode for an expert analysis of the circular economy, including:
What does "circular economy" mean?
How circular economy principles can help the environment.
The costs and accessibility of the circular economy
Best practices in circular economy
The connection between the circular economy and peace
Impact of the pandemic the role of the circular economy in post-COVID recovery and building resilient economies
Global trade and supply chains
What can the postal sector and individual postal operators do to support the shift towards circular economy?
...more
34min
August 04, 2021Ep 3: Postal development in Africa and preparations for 27th Universal Postal Congress
Isaac Gnamba-Yao, CEO of La Poste Côte d'Ivoire, joins us in this episode of Voice Mail to discuss:
Preparations for the 27th Universal Postal Congress
Major challenges facing La Poste Côte d'Ivoire and postal operators in the region
Postal innovations at La Poste Côte d'Ivoire
Appealing to the digital generation
Role of the post in socio-economic development
Building e-commerce
The importance of partnerships for postal operators
Impact of the pandemic on La Poste Côte d'Ivoire
Post office of the future
...more
32min

FAQs about Voice Mail:

How many episodes does Voice Mail have?

The podcast currently has 42 episodes available.

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