Voice Mail

Voice Mail

By UPU - Voice MailBusiness
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Voice Mail episodes

  • Ep 6: USPIS Chief Postal Inspector Gary Barksdale

    USPIS Chief Postal Inspector Gary Barksdale discusses the unique role of the US Postal Inspection Service and the contribution it makes to the postal world:

    • The US Postal Inspection Service's mandate
  • How the USPIS fits in with other US law enforcement agencies, such as the FBI and DEA, as well as international agencies such as Europol
  • How the USPIS's relationship with the US Postal Service makes it unique
  • The importance of postal security to the USPS, its customers, and the general public
  • The world's dependence on the postal network
  • Protecting postal people and facilities
  • USPIS's various functional groups
  • Major trends in postal-related crimes and threats, including employee safety, suspicious items in the mail, illegal substances in the mail, and mail fraud
  • Borderless crime and cyber security - and the digitalisation of postal services
  • The importance of educating the public about fraud
  • The UPU Postal Security Group's role and mission
  • How postal operators can advance their levels of security
  • How citizens can help maintain the security of the mail system

    • Visit the UPU website for more information on the Postal Security Group.

    20 min
  • Ep 5: The digital future of the postal world
    In this special edition of Voice Mail, we have three perspectives on digital transformation, data, and the postal world.
     
    First, UPU Deputy Director General Pascal Clivaz joins us to discuss:
    • UPU and digital transformation
  • Global expectations in advance electronic data
  • Partnerships with IATA and WCO for cross-border
  • The growing importance of parcels to the global postal network
  • Increasing collaboration between the postal network and other elements of the parcels world
    • Then UPU Consultative Committee Chair Walter Trezek covers:
    • Major outcomes from recent UPU Congress
  • The importance of the UPU digital strategy
  • Cross-border parcel volumes in the postal network
  • What EAD/AED means for consumers, authorities, and postal operators
  • UPU's role in promoting green objectives
  • Opening up the UPU, its products, and its services
    • Finally, David Avsec from the UPU Postal Technology Centre explains aspects of Advance Electronic Data (EAD/AED):
    • Why EAD is important and what it is
  • Improving compliance
  • Capturing quality data

    •  

    16 min
  • Ep 4: Circular economy with UNIDO‘s Stephan Sicars

    Stephan Sicars, Managing Director at the Directorate for Environment and Energy, United Nations Industrial Development Organisation, joins us in this episode for an expert analysis of the circular economy, including:

    • What does "circular economy" mean?
  • How circular economy principles can help the environment.
  • The costs and accessibility of the circular economy
  • Best practices in circular economy
  • The connection between the circular economy and peace
  • Impact of the pandemic the role of the circular economy in post-COVID recovery and building resilient economies
  • Global trade and supply chains
  • What can the postal sector and individual postal operators do to support the shift towards circular economy?
    • 34 min
  • Ep 3: Postal development in Africa and preparations for 27th Universal Postal Congress

    Isaac Gnamba-Yao, CEO of La Poste Côte d'Ivoire, joins us in this episode of Voice Mail to discuss:

    • Preparations for the 27th Universal Postal Congress
  • Major challenges facing La Poste Côte d'Ivoire and postal operators in the region
  • Postal innovations at La Poste Côte d'Ivoire
  • Appealing to the digital generation
  • Role of the post in socio-economic development
  • Building e-commerce
  • The importance of partnerships for postal operators
  • Impact of the pandemic on La Poste Côte d'Ivoire
  • Post office of the future
    • 32 min
  • Ep 2: Cheryl Ganz on postal museums and the future of the stamp

    Dr Cheryl Ganz, former curator of Philately at the Smithsonian and member of the USPS Citizens Stamp Advisory Committee, joins us in this episode of Voice Mail to discuss:

    • How a childhood interest in collecting led to Cheryl becoming a stamp collector
  • The role of a postal museum
  • Making postal museums not just for philatelists but also for the general public
  • Museums as a window into global cultures
  • How Cheryl came to be Chief Curator Philately at the Smithsonian
  • The renewal of the philatelic exhibit - making it into an exciting gallery
  • Stamps and storytelling
  • Creating a stamp exhibit that will engage with digital natives
  • How philately has responded digitally to the pandemic
  • Online visitors to the Smithsonian
  • Future of the postage stamp
  • Postage stamps and national identity and heritage
  • Postmarking of stamps - importance of a proper cancellation
  • Changes to postage stamps over the years
  • Hunting for buried treasure - stamps hidden around the house

    •  

    21 min
  • Ep 1: How DHL is supporting COVID vaccine distribution

    Thomas Ellmann, VP Life Sciences and Healthcare at DHL, is our guest for the first episode of Voice Mail. We discuss how DHL is supporting distribution of the COVID vaccine around the world.

    • What DHL's Customer Solutions and Innovations Group does
  • Sourcing and distributing PPE (personal protective equipment) material, including masks and gloves, for governments and other customers
  • Distributing vaccines as well as other products needed to administer vaccines to patients
  • Technology and infrastructure developed specifically for distributing the coronavirus vaccine, including temperature control at very low temperatures
  • Safety issues of carrying vaccines at very low temperature, including air cargo transport of dry ice
  • Air freight capacity
  • Working with other air cargo carriers as well as using DHL's own aircraft fleet
  • Understanding the magnitude of the logistics effort in distributing COVID vaccine doses around the world
  • Monitoring temperature during transit
  • Distributing the vaccine to remote areas and countries with less developed infrastructure
  • DHL and COVAX
  • DHL partnering with other non-profits
  • Local storage and distribution of vaccines
  • Lessons learned from the vaccine roll-out

    •  

    26 min

About Voice Mail

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Voice Mail is the official podcast of the Universal Postal Union (UPU).

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