VUX World

OneReach.AI featured as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI platforms this year. However, when compared to other platforms out there, there's something distinctly different about the OneReach.AI approach.

Yes, there's a big focus on conversational AI technologies, however, there's just as much (if not more) focus on business process automation. The types of use cases the platform enables are truly transformative and we could all learn a lot about the OneReach automation and AI philosophy. And that's what we're going to do today, with Kevin Fredrick, Managing Partner, OneReach.AI

Buckle up.

Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigy

Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20

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Ever wondered why you in-car voice assistant never hears what you say? Ever caught yourself shouting into your headphones on a busy road, trying to wake up your assistant? One of the most challenging parts of voice AI is picking out voices in noisy environments.

You can retrain speech recognition models using acoustic modelling and invest in beamforming microphones, but that might not be enough. Today, we meet the company that has cracked voice recognition in extremely noisy environments.

Yobe co-founder and CEO, Ken Sutton, and Hamid Nawab, Co-founder and Chief Scientist, joins us to share more on how he and his team have cracked the ‘cocktail party problem’.

Visit https://yobeinc.com

Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigy

Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20

Hosted on Acast. See acast.com/privacy for more information.

Peter Voss coined the term ‘AGI’ (artificial general intelligence) and is one of the best brains in the business to discuss the real potential of artificial intelligence to behave like humans. Can we build machines that can think? That are conscious? What needs to happen for us to have that ever-present AI assistant we’ve been dreaming of? The JARVIS, the Holly, the Computer, the Hal’s of the world. Peter Voss is the co-founder, CEO and Chief Scientist at Aigo, a conversational AI technology that uses a brain-like cognitive architecture – also known as ‘The Third Wave of AI’.

According to Peter, this approach puts Aigo at ‘Light Years’ ahead of chatbots and other so-called ‘Personal Assistants’, and puts it at the forefront of Conversational AI.

Current chatbot technologies used in the enterprise and consumer space, have serious inherent limitations: They do not remember what was said before, cannot learn interactively, do not have deep contextual understanding, and cannot reason or explain themselves. This makes meaningful ongoing conversation impossible.

This capability gap has created massive unmet demand – one Aigo aims to fill.

In this episode of VUX World, Kane Simms is joined by Peter Voss to go deep on the potential of AI to mimic or become conscious, the limitations of other AI systems and the Aigo way.

Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigy

Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20

Visit - https://aigo.ai/

Peter Voss on Medium https://medium.com/@petervoss

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Meredith Schulz has scaled LivePerson's conversation design practice from 3 to 12 people in the last couple of years. As the Sr Conversation Design Manager, Meredith has barrels of experience in conversation design best practice and tons of learnings on what it takes to grow your team successfully. Meredith and I will be chatting about key considerations and learnings for scaling a conversation design team: process and principles, governance and management, documentation and artefacts, design and development overlap, roles and responsibilities, channels and design nuances, readiness and optimisation and much much more.

Up your CX maturity in this free workshop with yours truly and Cognigy. Find out more: https://vux.world/cognigy

Find out more about VUX @ VOICE22 presented by Kore AI: https://www.voicesummit.ai and save 20% on tickets with the code VUX20

Check out https://www.liveperson.com/

To join Conversational Collective https://www.convocollective.org/

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With over a decade of experience designing conversational interfaces, Dawn Harpster is part of a rare breed. Currently Senior Conversation Architect at Talkdesk, Dawn joins me for a conversation about why most chatbots just aren't that good.

What mistakes do conversation designers commonly make? What skills do conversation designers often lack? What are some of the common misconceptions that we have in the industry today? Does your digital assistant really need a personality? All will be revealed, plus top tips on how to do things right!

Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20

How to avoid the uncanny valley in voice design | Talkdesk

Designing customer conversations: Best practices - Guides | Talkdesk

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Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable. We're joined by CMO, Rob Lubow to discuss the what, how and why of DialogFlow augmentation, plus some deep discussions on AI ethics, cognitive bias and the future of the economy and society in an increasingly AI-mediated world.

00:00 Introduction and presenting VUX World @ VOICE22 Presented by Kore AI

Find out more at https://voicesummit.ai/agenda

03:54 What is botcopy?

06:28 The idea behind botcopy

13:38 Front end UI for chatbots

17:30 Pre empt customer needs

20:40 Educating the market Vs being found

29:10 Effect AI has on the economy and businesses

37:30 AI taking over peoples jobs

42:30 Gradual or noticeable changes?

45:35 Cost saving vs social values

52:45 Cognitive bias

58:28 Bullsh*t Man

1:04:14 Outro

Find out more at https://www.botcopy.com

Hosted on Acast. See acast.com/privacy for more information.

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable. We're joined by CMO, Rob Lubow to discuss the what, how and why of DialogFlow augmentation, plus some deep discussions on AI ethics, cognitive bias and the future of the economy and society in an increasingly AI-mediated world.

00:00 Introduction and presenting VUX World @ VOICE22 Presented by Kore AI

Find out more at https://voicesummit.ai/agenda

03:54 What is botcopy?

06:28 The idea behind botcopy

13:38 Front end UI for chatbots

17:30 Pre empt customer needs

20:40 Educating the market Vs being found

29:10 Effect AI has on the economy and businesses

37:30 AI taking over peoples jobs

42:30 Gradual or noticeable changes?

45:35 Cost saving vs social values

52:45 Cognitive bias

58:28 Bullsh*t Man

1:04:14 Outro

Find out more at https://www.botcopy.com

Hosted on Acast. See acast.com/privacy for more information.

Hosted on Acast. See acast.com/privacy for more information.

There's a reason why the digital human market is forecast to reach $527 billion by 2030. And it's not all about the metaverse. One of the companies leading the digital human charge is UneeQ, and we're joined by CEO, Danny Tomsett, to dive into the rising trend of digital humans, branded avatars, virtual influencers and more. We'll discuss how and where digital humans are and will be used, the value they add to users, customers and businesses, as well as how you can get started on your digital human journey.

Check out -

https://digitalhumans.com/

https://iamsophie.io/

www.uneeq.com

Hosted on Acast. See acast.com/privacy for more information.

There's a reason why the digital human market is forecast to reach $527 billion by 2030. And it's not all about the metaverse. One of the companies leading the digital human charge is UneeQ, and we're joined by CEO, Danny Tomsett, to dive into the rising trend of digital humans, branded avatars, virtual influencers and more. We'll discuss how and where digital humans are and will be used, the value they add to users, customers and businesses, as well as how you can get started on your digital human journey.

Check out -

https://digitalhumans.com/

https://iamsophie.io/

www.uneeq.com

Hosted on Acast. See acast.com/privacy for more information.