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We had been planning a six-day Walt Disney World vacation for our family of 12 for more than six months. This was supposed to be the big trip of the year, complete with carefully booked dining reservations, Disney Genie+ strategies, and a resort stay we were all excited about. But sometimes, no matter how much you plan, things do not go the way you expect.

In this episode, I share the full story of how everything went wrong on our family trip. From resort and room issues to unexpected complications in the parks, I walk you through the challenges we faced and how Disney stepped in to make things right. You will hear exactly how Disney handled the situation, what compensation and solutions were offered, and the steps they took to turn a stressful situation into a salvageable vacation.

I also talk about the biggest lessons we learned as a family:

• Why even the most carefully planned Disney trip can go sideways
• What to do immediately when something is not right with your resort or park experience
• How to advocate for your family while staying calm and respectful
• Tips for large families and multigenerational groups traveling together
• How to use setbacks as learning opportunities for future Disney vacations

Traveling with a big group adds extra complexity, and this trip was a reminder that flexibility and patience are just as important as having the perfect itinerary. If you have ever worried about what happens when things go wrong at Disney, this episode will give you a behind-the-scenes look at the reality of problem-solving during a vacation and the ways Disney works to uphold its guest service reputation.

✨ By the end of the episode, you will feel more prepared to handle the unexpected on your next Disney vacation and more confident knowing that even when things go wrong, the magic can still shine through.

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