Not every tire shop can claim that they attract “raving fans,” but at Best-One of Indy, it’s actually what they’re known for. It’s literally part of the company's mission statement – and honestly, the team just does a great job at it. You have to give this team credit: It’s not easy making a “raving fan” out of someone who just found out they’re going to need to drop a few hundred dollars on tires. That's a big part of why Best-One of Indy has been named Tire Review's 2024 Top Shop.

But, if you stop digging into the shop's strengths there, you're doing yourself a big disservice.

To understand the inner workings of what makes this business tick – from attracting customers to hiring skilled technicians who want to stay on board for the long term, and how the business stays at the front of drivers’ minds in the Indy area, I sat down with the leadership team here at Best-One to pick their brains.

Watch the video above to see us surprise the Best-One of Indy team with news that they have been named Tire Review’s 2024 Top Shop Winner. 

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