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🎧 Three reasons to listen
Episode overview
In this episode, Pia and Dan are joined in person by Squad coach Brooke Lewis to challenge one of the most common assumptions in organisations: that underperformance means someone needs fixing.
Drawing on Brooke’s experience in organisational development, the conversation explores how organisations often default to coaching individuals, running workshops, or “upskilling” leaders—while overlooking the system those people are working within. From unclear decision rights and complex matrices to ineffective meetings and post‑Covid ways of working, the episode reframes leadership as creating the conditions for performance, not simply demanding more effort.
This is a practical, grounded discussion for leaders who want to improve performance without pushing their people towards burnout.
Key themes & insights
Memorable moments
Practical takeaways
Brooke’s media recommendation
Shrinking (Apple TV+) - a smart, witty series starring Harrison Ford that explores ageing, relationships, therapy, and humour—with surprising depth.
About the guest
Brooke Lewis is a qualified coach and experienced executive with more than 20 years in organizational development and leadership across industries including technology, financial services, manufacturing, and non-profit. Throughout her career, she has been most energized by helping people grow — coaching, mentoring, and creating the conditions for others to thrive.
An in-demand certified SquadifyPro team coach, Brooke works with leaders and teams to unlock their potential, elevate performance, and lead with authenticity and impact. She believes true leadership isn’t about titles or hierarchy — it’s about creating the conditions for others to thrive and building environments where people and business succeed together.
In an increasingly complex, polarised, and fast‑moving world, the ability to have high‑quality conversations may be one of the most important leadership skills we have.
In this episode of We Not Me, Dan Hammond and Pia Lee are joined by Dianna Anderson, founding member of the International Coaching Federation and a pioneer of coaching-based leadership. Together, they explore why conversations are the hidden engine of change — and how curiosity, presence, and shared language can help teams and societies move forward together.
Dianna introduces her framework “Untying the Knot”, offering a practical way to understand what really blocks progress in conversations — and how to shift from argument and polarity to connection, trust, and hope.
🎯 Three Reasons to Listen
✨ Episode Highlights
🔓 The Three Knots That Block Change
Diana explains that when conversations stall, there’s always a knot — and it’s usually one of these:
Identifying the right knot helps focus the conversation where change can actually happen.
đź’ˇ Practical Takeaways
📚 Recommended by Dianna
📖 Maybe You Should Talk to Someone — Lori Gottlieb
A warm, thoughtful exploration of different human worldviews through the lens of therapy — and a powerful way to build empathy and curiosity.
đź”— Links Mentioned
🎙 About the Guest
Dianna Anderson is a founding member of the International Coaching Federation and a global thought leader in coaching-based leadership and change. With over 30 years of experience, she helps leaders and organisations build shared language for navigating the human side of complexity, transformation, and collaboration.
In this episode, Dan and Pia are joined by Danielle DeMarco and Greg Neufeld to explore a powerful idea: the family is the first and most important team we ever belong to. Drawing on their backgrounds in venture capital, startups, and leadership, Danielle and Greg share how they intentionally design family culture using the same principles that underpin high‑performing teams — clarity, shared identity, rituals, and psychological safety.
The conversation spans family values, collective purpose, rites of passage, co‑leadership, and why modern parenting often creates more anxiety than clarity. Along the way, the group surfaces lessons that apply not just at home, but directly to enterprise teams, co‑leaders, and organisations navigating complexity.
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Show Highlights
Useful Links & References
Maintaining relevance and purpose as we age requires letting go of entitlement based on experience, embracing genuine curiosity about new things, and focusing our energy on meaningful connections and contributions within our immediate sphere of influence rather than consuming anxiety-inducing information we cannot control.
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AI transformation is fundamentally a human transformation, not a technology project. Success depends on taking deliberate steps to build AI literacy across your entire organisation while managing fear and maintaining team cohesion.
Most companies are still at the beginning of their AI journey. The key is to start with a clear plan that's reviewed regularly, ensure everyone from board level to front desk has basic AI literacy, and create psychological safety by addressing fears about job loss.
Stephen Hunt is serial entrepreneur whose AI journey dates back to 2011, when he used machine learning and neural networks to for ad targeting. He founded the Square Wave initially as a hobby project to help him understand AI, and he now works with clients on AI transformation, providing training and helping organisations develop AI strategies.
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Many groups calling themselves teams are actually "TINOs" (Teams In Name Only) — collections of individuals focused on their own functional KPIs rather than collective goals. Transforming them into real teams needs three critical elements: a shared goal that transcends individual targets, genuine interdependence through cross-functional strategies, and executing together on making work visible and collaborative.
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Teams often struggle with hidden dysfunctions that disguise themselves as positive behaviours, like pretending everything’s fine when it isn't, making decisions in corridors rather than as a team, and heaping blame on a single person rather than addressing systemic issues.
These patterns are particularly insidious because they hide under seemingly good intentions, making them difficult to spot and address.
Noj Hinkins is a team coach and leadership development consultant. He’s been working with senior teams for the past 15-20 years, typically at director level and above, doing one-on-one coaching, team building, and leadership development work. He specialises in identifying dysfunctions that can hold teams back.
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In a working world where the conversation is increasingly dominated by AI, we need to consciously prioritise human connection and old-school practices, like face-to-face conversations, physical books, and time for deep thinking, to avoid becoming trapped in a cycle of constant acceleration that ultimately undermines our wellbeing and what makes us fundamentally human.
Jon Whittle is the former CEO of CSIRO's Data61, Australia's national AI research and development centre. He led a team of around 500 scientists, engineers and support staff across Australia. Jon’s working is transitioning to helping organisations understand and adopt AI in an effective, human-centred way, particularly with boards and leadership teams.
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Leading through uncertainty means accepting complexity rather than fighting it. The most powerful tool for doing so is clarity.
While conventional wisdom suggests focusing on trust-building and communication skills, Squadify data shows that starting with clarity – specifically around shared goals, processes, and measures of success – is what actually transforms groups of individuals into cohesive teams and drives performance.
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Autonomy in teams requires clarity, not chaos. Successful autonomous teams need defined authority over coordination, transparent processes, and intentional facilitation to empower people whilst maintaining alignment and effectiveness.
Jon Barnes is a facilitator, coach, and co-founder of Pala, and he focuses on helping teams and organisations become more autonomous. His approach spans a spectrum from making hierarchies feel less hierarchical, to helping teams operate fundamentally without line management.
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