How do we adapt when those around us respond to stress differently? How do we deal with difficult situations or people? In this episode, Dr. Sean Akers, clinical psychologist, and Amanda Adams, patient relations coordinator, delve into difficult situations and how to deal with people who are angry or frustrated. They empower you to develop your own emotional baseline and expectations before dealing with the difficult situations.

The information provided in this podcast is general in nature and is intended as a training tool for Children's Hospital & Medical Center personnel. This podcast is not intended to be a substitute for professional medical advice, diagnosis or treatment. Each patient is unique and information provided in any educational forum must be tailored to each patient's unique situation. By recording this podcast, neither Children's, nor any provider, is engaged in the practice of medicine, nursing or any other health care service. Medical professionals and individual patient families should not attempt to use or rely upon any of the information provided to make medical decisions or to provide health care services. If you are a Children's employee and you have any questions about the content of this podcast, please discuss these with your supervisor. By listening to the podcast, you are agreeing with the terms of this disclaimer. All rights to this podcast are reserved. Copyright Children's Hospital & Medical Center 2019.