What does it take to build a successful BPO company? How successful are you with your agents?

Through this podcast, Kevin and Graham reveal strategies you can use to improve your business and take it to the next level in the next 100 days and beyond. In addition to featuring their own advice, Kevin and Graham host amazing guests from across the business world. Often the guests are successful, but lesser-known business owners and entrepreneurs, enabling the show to bring fresh content and stand out from many of the US based business shows. Graham and Kevin believe that business change comes about when a business owner focusses on just one thing that will make a real difference to his business. That might be product development, a new product launch or a marketing campaign. Focussing for less than 100 days, or focussing on too many things generally won’t deliver the results you need, Equally, its difficult to maintain effective focus for much longer than 100 days without re-assessing priorities. The Next 100 Days Podcast is a leading UK business show. 

The Next 100 Days co-hosts… Graham Arrowsmith Graham runs Finely Fettled to help organisations that want to market to affluent and high-net-worth customers. He also runs Meet Professionals, which is offered to financial advice groups as a white-labelled lead generation and conversion system. Contact Graham on LinkedIn: Visit Graham's LinkedIn Profile and by email. Kevin Appleby Kevin specialises in finance transformation and implementing business change. He's the COO of GrowCFO which provide both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com

Telemarketing with Richard Blank Richard Blank runs the Costa Rica Call Center, a telemarketing business you can learn a lot from. 

https://youtu.be/uOx3bDmAlVM?si=iOkG7DQFkAvbHitu

https://youtu.be/M1V4Lulqr8w

https://youtu.be/8UPEA28w-Pc?si=ioDuoKnigzQROww3

https://youtu.be/TQCQ33c_PYA

https://youtu.be/CJ0VpLlXFas

https://youtu.be/lML6SEUr8UM

https://youtu.be/WZ3ECtWDP6Q

Hosted on Acast. See acast.com/privacy for more information.

From Motivation to Multilingual Mastery: Richard Blank. The MisFitNation Show with host Rich LaMonica.

This is a show started by a US Army Veteran and hosted by 2 Veterans and a Business Leader. Our aim is to inspire everyone to be better humans. We do this by bringing on guests with stories of Grit and Resilience while adding in experts in many fields such as Authors, Entrepreneurs, Coaches, Motivational Speakers, Health and Fitness professionals, and many more. Join us for an episode or all of them, and if you feel like you will be a great fit, send us a message and we will get you on the show.

Tune in for a captivating episode that explores Richard's journey, his unique approach to call center training and the vibrant culture he's cultivated at CCC. This conversation promises to be a testament to innovation, passion, and the power of gamification in the business world.

https://youtu.be/VwS3Hj_9kQA

Hosted on Acast. See acast.com/privacy for more information.

The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.

Welcome to The "Methods" Podcast, which takes a new outlook on todays success stories. We hope to empower young minds by delving into the journeys of contemporary leaders with a youthful perspective. From business moguls and lawyers, to aspiring entrepreneurs and lawyers, we're covering it all. Whether you're an established business owner or simply seeking inspiration, our podcast provides a valuable glimpse into the art of embodying success.

In this episode, we're thrilled to have the self-made Richard Blank as our guest. Join us as we dive into Richard's journey, from training thousands of bilingual telemarketers in Costa Rica to his business success and commitment to education.

https://youtu.be/Cx6Xy8cKWQQ

advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique 

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. 

A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

the methods podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,

#themethodspodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow

 Communication through a soft skills culture. Episode 1 with CEO Richard Blank.The Methods Podcast.

Hosted on Acast. See acast.com/privacy for more information.

Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47

The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."

Why is burnout destroying education?

This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.

This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.

Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.

Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. 

https://www.youtube.com/watch?v=9GrSSgJMBmU

Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.

CEO and Founder of Costa Rica Call Center joins the show 

0:00 Pre-show

4:24 Intro

6:32 Mr. Telemundo In Costa Rica, Old School Convertible

16:49 Tri - Letter Athlete, Winning Mindset

27:15 Empathy, Gamification & TikTok

39:45 Top 5 Arcade Games

44:20 Synergy w/People

50:55 Double Down During Covid

54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice

1:04:00 Where To Find Richard Blank

Hosted on Acast. See acast.com/privacy for more information.

Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank

Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. 

The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. 

But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? 

Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines.

https://youtu.be/u-p40dpMp_s

These are the questions that I intend to answer with the help of my guests.

About Leon:

Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content.

My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor.

I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down.

What I can do for you:

- Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. 

- Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you.

Hosted on Acast. See acast.com/privacy for more information.

The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.

In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture. 

https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH

The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.

The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice. 

Hosted on Acast. See acast.com/privacy for more information.

The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank. 

Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"

Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.

Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.

https://youtu.be/tsmSN5MvMDM

Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.

We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.

In addition to having extensive legal experience: 

- Our attorneys have startup experience to offer both legal and startup advice

- We offer transparent pricing with flat fees 

- We offer affordable options specifically tailored to each business's plans and goals

Hosted on Acast. See acast.com/privacy for more information.

Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!

I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank

https://youtu.be/Bpd6Yote8nY

Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.

We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.

In addition to having extensive legal experience: 

- Our attorneys have startup experience to offer both legal and startup advice

- We offer transparent pricing with flat fees 

- We offer affordable options specifically tailored to each business's plans and goals

Hosted on Acast. See acast.com/privacy for more information.

The Inventive Founder podcast created by Miller IP. The "Just Not Take It Personal" business technique from Richard Blank

The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit

Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.

Explore the podcast

The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.

https://youtu.be/kO1acJUQ7xE

Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.

We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.

Hosted on Acast. See acast.com/privacy for more information.

The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.

Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.

We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.

https://youtu.be/fWpandBrocY

In addition to having extensive legal experience: 

- Our attorneys have startup experience to offer both legal and startup advice

- We offer transparent pricing with flat fees 

- We offer affordable options specifically tailored to each business's plans and goals

WHAT MAKES MILLER IP "THE STARTUP LAWYERS"

Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.

Our Approach:

At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.

Services We Offer:

Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.

Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.

Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.

Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.

Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.

Why Choose Miller IP Law:

Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.

Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.

Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.

Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.

Hosted on Acast. See acast.com/privacy for more information.