Post-session surveys can be great tools if you know how to really read them. Numbers are great, but it’s what the comments say or don’t say that you should pay attention to. A five-star rating doesn’t mean anything if they forget what you taught them. Becky shows how to get brutal honesty from comments and find out how much those people really did hate or love you.

Purchase Becky's new book here

Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2

On Spotify here: https://open.spotify.com/show/2L5Ej7fMWOijhAwTlJUVUd

And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos

Bob Pike Group is the industry-leading firm to train your trainers and design your training programs.