Kelsey Wagner (photo by Jim Howe) Kelsey Wagner (photo by Jim Howe) When emergencies happen, we expect timely and streamlined assistance. That may not happen without advance planning. Upstate's When emergencies happen, we expect timely and streamlined assistance. That may not happen without advance planning. Upstate's Kelsey Wagner, Kelsey Wagner, from the office of emergency management, explains her role in the from the office of emergency management, explains her role in the Central New York Regional Training Center. Central New York Regional Training Center. Additional information about New York's emergency preparedness is available from the Additional information about New York's emergency preparedness is available from the state Health Department. state Health Department.