What I Wish I Knew

What I Wish I Knew

By VaricentBusiness
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What I Wish I Knew episodes

  • How Revenue and Technology Teams Align to Stay Innovative | ft. Special Guests Avinash Yegyanarayanan and Prithiv Permal

    Ever feel like Business and Technology teams are speaking two different languages when working together?

    On this episode of 'What I Wish I Knew' by Varicent, we're joined by two business systems experts, Avinash and Prithiv from Moody's, as they discuss the pitfalls of broken and siloed communication between the two teams, and how to fix it to create the perfect environment for collaboration and innovation.

    Wonder how do Business and Technology teams align to stay innovative? Do you know how to leverage Generative AI to enhance business operations? How do you approach the "Build vs. Buy" problem in tech?

    Discover the answers to these questions (and more) on this episode of 'What I Wish I Knew'⁠ by Varicent.

    37 min
  • Unlocking the Secrets to Successful Revenue Operations | ft. Special Guest Jason Cahill

    Revenue operations is the glue that connects the

    revenue engine inside your organization—but how do you make it drive at full-speed? On this episode of What I Wish I Knew, we're joined by Jason Cahill, VP of Revenue Operations at Venture, for a conversation about the importance of revenue operations, how to apply a data-driven approach, how to foster a learning culture, and how to streamline operations.

    28 min
  • Why Progressive Insurance Carriers Are Adopting SPM | ft. Special Guest Tom Davis

    Ready to dive into the world of sales performance management within the insurance industry? Tom Davis, Vice President of Insurance Sales at OpenSymmetry, breaks down his key insights on driving alignment, reducing costs, and enhancing the producer experience to unlock superhero status in insurance sales. Tune into this episode to explore the challenges, successes, and failures faced in his journey, and uncover strategies to optimize and improve sales performance management for revenue growth, improved margins, and increased competitiveness.

    30 min
  • Elevate Your SPM Strategy | ft. Special Guest Bettina Kaemmerer

    Sales organizations in EMEA are grappling with a market that's as predictable as London weather ☀️☔️🍃. 
     
    Compounded by different regional sales cultures and regulations, navigating this landscape requires a hefty dose of agility 💪. 
     
    But it's not just the internal challenges that EMEA sales teams face. Buyer behaviour is shifting, demanding swift responses and adaptations. 
     
    So, how do you stay ahead in this dynamic market? It's all about cross-functional communication and the right technology. 
     
    In this episode, we're joined by sales compensation expert, Bettina Kaemmerer. As a trusted advisor for high-performing sales organizations in EMEA, she will share her experiences and insights into how to set your sales teams up for success. 
     
    Tune in for strategies and tactics that set successful EMEA sales teams apart, including: 
     
    ➡️ Understanding the impact of diverse sales cultures and regional regulations 
    ➡️ Navigating the shifts in buyer behaviors and strategies for supporting these changes 
    ➡️ Managing a new level of stress for sales teams internally 

    ➡️ Executing more frequent planning to address emerging challenges 
    ➡️ Implementing connected technology and securing internal buy-in 
     
    Whether you're a seasoned sales professional or a newcomer to the EMEA market, this episode is packed with insights and strategies for elevating your performance. 🚀 

    Key Moments 

    00:00 Introductions  

    01:27 Key Trends in the EMEA market 

    03:13 Digital Transformation in the EMEA region 

    04:30 Internal Sales Team Challenges 

    06:18 Non-Monetary Rewards 

    09:52 Sales Leaders Management Tactics 

    13:08 Changing Buyer Behaviors 

    15:19 Doing More with Less 

    24:00 Importance of Open Communication 

    25:59 Frequent Sales Planning cycles 

    31:33 Quick Questions 

    35 min
  • Rethinking Sales Performance Management | ft. Special Guest James Mulligan

    Incentive Compensation tech has long stood as the cornerstone of sales performance management (SPM). However, with the explosive growth of artificial intelligence (AI) and other emerging technologies, sales experts are now searching for the next big game-changer. 
     
    Sales organizations are demanding a proactive approach that connects sales planning with incentive compensation. Traditional go-to-market methods and disconnected systems make you too slow and too reactive to change. 
     
    Join host Jacklyn Lane and special guest James Mulligan, a leader in the SPM space, as we explore the new realities of SPM and the rise of sales planning. In this episode, James will not only share his first-hand experiences of witnessing and actively participating in this SPM transformation over the years.  
     
    Tune in as we explore: 
     
    💡 How Sales Performance Management is transforming? 
    💡 How to effectively integrate Incentive Compensation and Sales Planning? 
    💡 The emerging expectations from sales planning solutions 
    💡 How to leverage data, analytics, and AI for forward-looking insights  

    We also cover key finding from a recent Sales Management Association report.   

    Read the full report for insight into how you can set your team up for success in today’s change-intensive environment.  

    Key Moments 

    00:00 Introductions 

    01:14 SPM: 20 years ago to now 

    04:06 Empowering Sales Teams through an Integrated Sales Eco System 

    07:43 AI’s Impact on Sales Performance Management 

    09:34 What’s next for SPM? 

    12:35 The Importance of Connected GTM Planning  

    15:56 Managing and Adapting to Change 

    21:49 Technology and Collaboration 

    26:05 Quick Questions 


    31 min
  • The Revenue Transformation and SPM Connection | ft. Special Guests Sri Ayyeppen and David Kohari

    Is it the right time for a revenue intelligence transformation?  

    In this market, it’s not a luxury, it’s a must. When you invest in sales revenue planning, you understand your data and clients better, and you can make strategic decisions faster.   

    Jacklyn Lane is joined by Argano leaders Sri Ayyeppen, CRO and David Kohari, VP, Customer Success. 

    Tune in to discover:  

    • Why organizations must prioritize revenue transformation now, more than ever 
    • Explore the dynamics of the sales performance management market, where strategic guidance and optimization of a sales team's efforts are pivotal for reaching sales objectives
    • Why process, people and technology need to be aligned
    • How Sales Performance Management and agility are connected
    • Why you can’t afford to 'set it and forget it'
    • Key Moments 

      • 00:00 Introductions 
      • 01:20 What is Revenue Transformation? 
      • 03:08 Why Sales Performance Management is Critical 
      • 07:31 Revenue Transformation Customer Success Story 
      • 09:02 The Rise of the Chief Revenue Officer (CRO) 
      • 13:42 The Role of Finance in Sales Performance Management 
      • 15:45 The Pillars of Sales Performance Management 
      • 19:44 Key Takeaways

      • 22 min
      • How to Navigate Revenue Volatility | Special Guest Ryan D'Souza

        Cross-functional leader Ryan D'Souza joins host Jacklyn Lane to discuss strategies and actions you can take to minimize the impact of revenue volatility and create a predictable growth engine.  

        Gain valuable insight into: 

        • Why unifying your tech stack is important for your customer experience. 
        • How to minimize the impact of volatility by improving not removing. 
        • How culture has an impact and what to do with a ‘Founderitis’ diagnosis. 
        • Why you need a Customer Journey owner. 
        • Why you can’t have a predictable revenue engine without aligning 

          sales and marketing. 

          Don't miss this engaging conversation packed with expert advice from Ryan D'Souza! 

          Discover how revenue intelligence improves sales execution and makes more money for your company


          29 min
        • How Does Sales Comp Drive Sustainable Growth? | Special Guest Bruce Jackson, Blue Horizons Group

          Closing the deal takes 4x the effort, with far less reward.  
          In a disruptive market, sellers need help. 
          What is your strategic secret weapon to combat volatility and build a positive sales culture? 🔍 
            
          📢 Spoiler alert: Your go-to-market model and sales compensation strategies are the power duo many haven’t tapped into yet.  
            
          Join Jacklyn Lane and Bruce Jackson, VP of Strategy Services at Blue Horizons Group as they dive into tactics and strategies for supporting sellers and driving profitable revenue growth.  
           
          You’ll get valuable tactics and strategies for:    
          ➡️ Adjusting your go-to-market strategy to keep sellers engaged.  
          ➡️ Focusing sellers on the most productive opportunities.  
          ➡️ Empowering your sellers to be better negotiators.  
          ➡️ Making decisions based on data, not gut feel. 

          Don't miss this timely conversation! 

          Learn more about creating the sales compensation plan for your business. Boost ROI. 


          35 min
        • Why Sales Compensation Plans Must Change | Special Guest Sacha Bakht

          When was the last time you re-assessed your sales plan?

          What are some early warning signs that indicate you need to adapt and adjust?

          How does a collaborative culture help drive wins?

          In this episode of What I Wish I Knew, Jacklyn Lane and Sacha Bakht answer these questions and more.
          Who is this session for?
          Revenue leaders and sales professionals who are looking for tactics and strategies for:
          ✔ Understanding the building blocks of your comp plan
          ✔ Identifying early warning signs of trouble within your team
          ✔ Why the no-fail culture doesn’t lead to wins
          ✔ How to use data, how not to use data

          Learn more about creating the best sales compensation plan for your business. Boost ROI. 

          Key Moments
          00:00 Introduction
          01:18 How to understand the health of the sales plan
          07:57 Mid-year assessment best practices
          11:24 Pipeline and win-rates
          13:10 Identifying the sales tremors
          16:28 The Impact of a supportive and collaborative sales culture
          20:54 Data is not a ‘Gotcha’ mechanism
          22:54 How can comp motivate good behaviors?
          25:24 When to reward performance?
          26:54 The power of non-monetary recognition
          32:14 Wrap up

          34 min
        • Top 5 Sales Tips | 2023 Sales Insights Unwrapped

          💥 What a year! 💥

          It’s a wrap on What I Wish I Knew, season 2.

          This season, we tackled those topics top of mind for sales

          professionals.

          Watch as host Jacklyn Lane takes us through her Top 5

          Insights of the season.

          🤝 How is tech and sales culture intertwined?

          🎢 How has sales changed in this challenging market?

          🎯How can the three-legged stool support the customer journey?

          👀 What is a sales tremor?

          🧐 How is AI impacting the industry?

          Are you looking to increase your revenue while motivating your salespeople to be the best they can be? Check out our What is Sales Performance Management blog?


          17 min

        About What I Wish I Knew

        From the publisher's feed

        Join our host, Jacklyn Lane, as she chats with experts about sales industry topics that... you guessed it... you wish you knew more about. Quota woes to seller motivation, and all the tech in between,…