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In episode 226, I address churn and retention rates. What is good? What is bad? and how do we source these benchmarks?
- What is a good customer retention or churn rate?
- What metric do we use?
- How to correctly benchmark your churn
Grab your customer benchmarks at: Benchmarkit.ai
Join my SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
By Ben Murray4.6
1111 ratings
In episode 226, I address churn and retention rates. What is good? What is bad? and how do we source these benchmarks?
- What is a good customer retention or churn rate?
- What metric do we use?
- How to correctly benchmark your churn
Grab your customer benchmarks at: Benchmarkit.ai
Join my SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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