I’ve had numerous conversations over the years with parents who have received troubling phone calls where they are given bad news about a child. Some parents have told me that after a few of these calls, they become like Pavlov’s dog, being triggered into anxiety and fear by the ring of the phone, even though there’s no reason to believe that the caller is calling with more bad news. Mental health professionals are now reporting on a similar trend among young people that’s been labeled “telephobia”, which is a fear of phone calls sparked by social anxiety. Counselor Stephanie Wiijkstrom explains it this way: “In our digital age, texting and online messaging serve as our primary modes of communication, and we often feel less vulnerable and more comfortable than in a live conversation or phone call.” Parents, this is a consequence of our digital age, and we need to reverse this by involving our kids in verbal interactions and conversations with others from the time their born.