We talk with Bill Springer about awareness and metrics for success! https://youtu.be/altlxerlXU0



Check out DriveSure! https://drivesure.com/



BIG THANK YOU to Bill for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #marketing #leadership #transparency #EV #customerjourney #roadsideassistance

Don't be an ASK-hole! with Joshua Taylor of WrenchTurners.Online!



https://youtu.be/Pt4hVSSInz0



Big THANK YOU to Joshua for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #mechanic #advisor #service #career

We talk with Bill Springer about the opportunities and challenges in any business. https://youtu.be/DvvJHRa_ZlU



Check out DriveSure! https://drivesure.com/



BIG THANK YOU to Bill for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #marketing #leadership #transparency #EV #customerjourney #roadsideassistance

Firecracker, Rock Star Service Manager Maxine Matamoros of Gullo Toyota!

https://youtu.be/m15n0dhRN-I

We journey to a Dallas Toyota dealership today with Maxine Matamoros, the firecracker Service Manager of Gullo Toyota of Conroe! Maxine is a rock star manager who started her career in automotive in her 40s! She's a bubble of fun, wisdom and a great resource for growing female leaders across the industry.

Join us for a fun conversation with Maxine today on What the Fixed Ops?!

GET TRANSPARENT WITH REPAIRPAL
We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship

BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketing
See more episodes: www.fixedopsmarketing.com/wtf

Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!

#podcast #automotive #fixedops #dealership #leadership #EV #service #career #womeninautomotive #women

Joshua Taylor shares his experience at his first NADA! He's looking to make a positive impact on the automotive industry, to learn and to grow. https://youtu.be/5fG4y-S3ovs



His passion is contagious. He's a great guy. His mission is to take care of people and make a difference in the lives of technicians!



Get the FULL RECAP! https://www.fixedopsmarketing.com/joshua-taylor-nada-2023-what-the-fixed-ops-special-edition



Big THANK YOU to Joshua for joining us today! Check out his website! https://wrenchturners.online/



GET TRANSPARENT WITH @REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #service #technicians #mentalhealth #NADA2023 #NationalAutomobileDealersAssociation

We talk boundaries with Joshua Taylor of WrenchTurners.Online!



https://youtu.be/SzbyGfYQ3Zo



Big THANK YOU to Joshua for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #mechanic #advisor #service #career

We talk with Bill Springer about managing the expectations of EV vehicle owners and how tire rotations will replace oil changes. https://youtu.be/F-fX2Zu6pbk



Check out DriveSure! https://drivesure.com/



BIG THANK YOU to Bill for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #marketing #leadership #transparency #EV #customerjourney #roadsideassistance

Barich and BBQ - That's all anyone needs in life! We talk Dallas with Joshua Taylor, WrenchTurners.Online!



https://youtu.be/6Woi9DNKjSw



Big THANK YOU to Joshua for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #mechanic #advisor #service #career

"The customer is almost always wrong..." Do you agree or disagree? Bill Springer makes a good point! https://youtu.be/lgiWicxVDJA



Check out DriveSure! https://drivesure.com/



BIG THANK YOU to Bill for joining us today!



GET TRANSPARENT WITH REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #marketing #leadership #transparency #EV #customerjourney #roadsideassistance

#GoPartsGirl - Kaylee Felio of Partsedge - joins us on this What the Fixed Ops?! NADA 2023 special! She shares how impressed she is with the growth happening in fixed operations. Kaylee also shares her experience in starting a new podcast, interviewing various guests, and learning from many industry experts.



https://youtu.be/Lp-AWvTN2HQ



Inspiring stories run thick in this industry. Kaylee shares hers with us today.



Kaylee is a great person to know in the industry, and in parts! Check out Partsedge: https://www.partsedge.com/.



Get the FULL RECAP! https://www.fixedopsmarketing.com/kaylee-felio-surprises-us-what-fixed-ops-nada-2023



Big THANK YOU to Kaylee for joining us today!



GET TRANSPARENT WITH @REPAIRPAL

We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the industry right now, and RepairPal does it best. Check them out at: https://repairpal.com/?utm_source=WTF&utm_medium=video&utm_campaign=sponsorship



BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing

https://www.youtube.com/channel/@fixedopsmarketing

See more episodes: www.fixedopsmarketing.com/wtf



Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!



#podcast #automotive #fixedops #dealership #service #parts #partsedge #NADA2023 #NationalAutomobileDealersAssociation