What the HealthTech?

As healthcare software suppliers, we understand that health and social care professionals do not go into the industry because they love computers. That’s why we want our software, service, and training to be as simple and as easy as possible – and that’s where Rob comes in. In this episode Chloe Weatherhead, Head of Customer Experience, and Rob Place, Product Training Manager share their exciting plans for how they are making our training more accessible and human, whilst placing partners at the heart of every session.

Antony Hall, Head of Insights, Assurance, and Governance at HC One joins our Chief Revenue Officer, Simon Qasir this week to chat about the benefits of prioritising a quality-focused approach and how by doing so you have more time to focus on making a real difference for residents.

Corinna and Mark are back on What The HealthTech to talk about our new enhanced Audits module. Mark has been at the helm of this project since its fruition, and Corinna has sat him down to get the low-down on what's new, what's improved and what's to come in the new releases.

Helen Hughes returns to chat with Mark Fewster on the podcast this week, chatting all things Patient Safety Learning. As Chief Executive of the charity, Helen describes how PSL help organisations transition to a more patient safety-focused culture. The pair also chat about 'What Good Looks Like' and assessing cultures within your own business.

Antony Hall, Head of Insights, Assurance and Governance at HC One, joins Justine on the mic this week to talk about his past at the Care Quality Commission. Antony’s role changed through his time at CQC, but his dedication in driving quality of care – and quality of life – has made his insight vital to the industry. Listen to learn how to use your CQC rating to action change in your organisation.

As if last week wasn't enough, we're giving you an extra helping of What The HealthTech's best bits - from Hayley Levene grilling our then-newest project manager Craig Rainford on why he joined Radar Healthcare; Mark Harrison and Rob Place getting to the bare bones of why our customer success team are so fantastic (in our opinion, anyways!); and Head of Customer Experience Chloe Weatherhead giving her honest advice on how to implement your system successfully.

From all of us at Radar Healthcare, we hope you have a brilliant, safe and happy New Year!

This week you are in for a real treat! In honour of Christmas and the final weeks of 2022, we reminisce and take a look back through some of our most popular episodes, featuring industry experts from all areas of health and social care. This episode has everything from patient safety, LFPSE, mental health, and women’s health, to Duty of Candour, learning from tragedy, and more!

The Radar Healthcare founders are back with Hayley Levene this week to reminisce over the past ten years at the helm of our award-winning company! Paul and Lee talk about the organisation's unbelievable rise through the ranks, alongside their opinions on the market, the memories they've made and what the predictions for the future of healthcare - and themselves.

CEO Paul is back as host this week, speaking with Owain Rhys Hughes, an former ENT surgeon and CEO of Cinapsis. Hughes decided to tackle misguided NHS referrals after seeing the challenges and setbacks across the industry. Hughes developed Cinapsis to connect clinicians to the right care for their patients, something we can relate to. Their focus on helping our communities through digital communication is inspiring and, as Paul says, a "no brainer".

Follow Owain on Twitter at @owainrhyshughes and Cinapsis at @myCinapsis.