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You started in beauty because you loved it — the creativity, the clients, the transformations, the buzz. But somewhere between the back-to-back appointments, the DMs, the perfection pressure, and the comparison trap… the joy got quieter. And the pressure got louder.

In this episode, Jamie & Harriet dive into the moment your passion starts to feel like a problem — and what to do when the thing you once adored is now draining you. From burnout red flags, client pressure, social-media-fuelled expectations, and that guilt of “I should love this more”… we’re unpacking the very real emotional load behind working in beauty.

Most importantly, we’re talking about how to get your spark back.
How to reconnect with your why.
How to evolve with your career instead of being crushed by it.
And how to fall back in love with your craft — without losing your mind or your magic.

If you’ve ever felt burnt out, overwhelmed, or guilty for not loving your job every second — this one’s for you. The industry needs you happy, not just busy. ❤️

👇 Tell us your story:
DM us or comment your own burnout moment or rediscovery.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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It’s official, we’ve entered our villain era 💅

In this episode, Jamie and Harriet are unpacking the phrase that’s taken over the beauty world what does it actually mean to embrace your villain era as a salon owner, educator, or beauty pro?

Is it about finally saying “no” to clients who drain your energy?
Is it calling out industry nonsense without being branded “difficult”?
Or are we just… done being people-pleasers?

Expect honesty, humour, and a few spicy confessions as the WTP duo talk about:
✨ Setting boundaries without guilt
✨ Why confidence is often mistaken for arrogance
✨ How social media loves a villain story
✨ And why a little chaos might just be the key to your glow-up

So grab your coffee (or cocktail), put on your metaphorical sunglasses, and step into your villain era with us, unapologetically.

🎟️ Grab your Plucker’s Christmas Do tickets – now 40% gone! → https://www.eventbrite.com/e/the-pluckers-christmas-do-hosted-by-what-the-pluck-podcast-tickets-1777659660899?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

This week, we’re joined by the incredible Fiona, founder of Brow Game UK - the brow queen behind one of the UK’s most in-demand brands (and the artist trusted by celebs 👀).

We dive into everything from building a beauty brand from scratch, staying confident in a competitive industry, and what it really takes to turn passion into a powerhouse business. Expect honesty, laughs, and a few “oh my god same” moments that every beauty pro will relate to.

💬 In this episode:

•Fiona’s journey from brow artist to brand founder

•Working with celebrity clients & staying grounded

•The business side of beauty - what they don’t teach you

•Balancing confidence, creativity, and chaos

•Advice for anyone ready to grow their own beauty brand

🎧 Listen if you’re:

A beauty pro, salon owner, or dreamer ready to level up - this one’s for you.

👉 Don’t forget to like, subscribe, and share - and follow us on Instagram for more beauty biz chaos:

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

It’s the most wonderful (and let’s be honest… chaotic) time of the year! In this festive episode, Jamie and Harriet dive into everything you need to survive and thrive during the Christmas rush.

From prepping your salon and managing client madness to boosting retail sales, keeping team morale high, and making the most of Black Friday deals  we’re sharing all the tips to help you glide through December with your sanity (and profit margins) intact.

Expect laughter, chaos, and some classic What The Pluck storytelling  including our best (and worst) festive salon moments.

🎁 In this episode:

• How to prep your salon and team for Christmas success
• Time management and burnout prevention
• Maximising profits with gift vouchers and retail
• Boosting morale when the mince pies start running low
• The truth about festive disasters (and how to avoid them next time)

💬 Join the conversation:
Tag us in your festive salon snaps and tell us your funniest Christmas chaos stories  we might just share them on the pod!

🎉 PLUS — We’re throwing a party!
We’re celebrating What The Pluck’s 100th episode with our Pluckers Christmas Do  the ultimate festive night out for beauty pros and solo artists.
🎟️ https://www.eventbrite.com/e/the-pluckers-christmas-do-hosted-by-what-the-pluck-podcast-tickets-1777659660899?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Let’s be honest - no one got into the beauty industry because they love admin 😅 But if you’re still juggling DMs, missed calls, and paper diaries, this episode might just change your life (and your stress levels).

This week, Jamie and Harriet sit down with Elliot from Booksy to talk all things booking systems - and why getting organised behind the scenes can be the game-changer your business didn’t know it needed. From freeing up hours in your week to levelling up your client experience, we’re diving into how tech can actually give you your time back.

Expect laughs, honesty, and real talk about the not-so-glam side of running a beauty business - plus Jamie’s top tips as a Booksy Ambassador for anyone thinking about switching or signing up.

💻 Wanna try Booksy?
Get your first two months at a discount with Jamie’s link: https://tr.ee/gW15zYjPT1

🎄 Join us IRL!
We’re celebrating our 100th episode with The Pluckers Christmas Do — a free festive night out for all the lone workers, salon stars, and beauty bosses who deserve a Christmas party of their own. Grab your ticket here: https://www.eventbrite.com/e/the-pluckers-christmas-do-hosted-by-what-the-pluck-podcast-tickets-1777659660899?aff=oddtdtcreator

🎧 Listen now for the perfect mix of education, entertainment, and What The Pluck sass.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Everyone’s talking about Korean Lash Lifts — but are they just another beauty trend, or the next big thing to take over your treatment menu? 👀

In this episode, Jamie and Harriet break down exactly what makes KLLs different, why they’re dominating social feeds, and whether they’re worth the hype (and the training fee). Jamie shares insider insight from offering and teaching the treatment, while Harriet plays devil’s advocate — asking if this is innovation or just clever marketing.

Expect honest opinions, a few industry truths, and plenty of What The Pluck banter as they decide: are Korean Lash Lifts here to stay, or about to fade faster than a 2016 brow trend?

🎧 Tune in for the laughs, the learning, and the lash talk every beauty pro’s been waiting for.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

In this episode of What The Pluck, Jamie and Harriet dive deep into what it really means to scale your beauty business — and spoiler alert, it’s not just about getting busier or building a bigger team.

We’re talking self-care, mindset, and the back-end foundations that actually make growth sustainable. From raising prices to setting boundaries and doing the inner work, this episode will help you rethink what “leveling up” really looks like.

💡 Topics we cover:

• How self-care impacts your business growth
• Why mindset matters more than marketing
• The behind-the-scenes work no one talks about
• Real beauty biz examples (the wins and the mistakes!)

🎙 Hosted by Jamie & Harriet — two best friends, beauty educators, and your no-BS guides to building a business you actually love.

#WhatThePluckPodcast #BeautyBusiness #SalonOwner #BeautyBoss

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

We’re closing out Season 9 in true What The Pluck style — with snacks, sass, and a full-blown sleepover! 💅✨

In this season finale, Jamie & Harriet spill the tea on the highs and lows of Season 9, share some very real personal ups and downs, and then dive into a no-holds-barred game of Who’s Most Likely To… 🫣 From “who’s most likely to flirt with a client” to “who’s most likely to throw shade on socials,” nothing (and no one) is safe.

Of course, it wouldn’t be WTP without a few detours — cue Bonnie Blue, random tangents, and the kind of unfiltered chaos you can only get when we record in bed.

It’s fun, it’s fiery, it’s full of honesty — the perfect way to wrap up Season 9. Grab your PJs and get ready for the wildest sleepover in beauty podcast history.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

We’re spilling secrets, starting chaos and dragging the industry (and ourselves) through the confessional booth! From the juiciest things we've overheard in the salon to beauty pet peeves and products we’d die without — nothing’s off limits. Expect fast-fire questions, honest answers, and probably a few things we’ll regret saying later.

Confess your sins, grab your brow pencil, and buckle up. This one’s WILD.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Scroll your feed and it looks like everyone’s booked out, training on the side, launching skincare lines, and somehow still managing a spotless salon and a green juice. But here’s the truth: the “perfect tech” is a myth and we’re done pretending she’s real.

In this episode, we’re getting real about the pressure to do it all and look good doing it. From Insta-worthy salons and never-ending service menus to the hustle of trying to stay relevant we talk about the behind-the-scenes chaos nobody shares.

We’ve eaten lunch in two bites, skipped toilet breaks, and had full-blown breakdowns between clients. So if you’ve ever felt like you’re the only one who doesn’t have it all together this one’s for you.

✨ This is your permission to stop chasing perfect and start celebrating real.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

You can now also support & sponsor the podcast here: https://www.buzzsprout.com/2064840/support

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/