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In this episode of What The Pluck, we're joined by Sean Lamont – brow specialist, educator, and owner of Elevate Beauty Salon.

Sean shares his journey through the beauty industry, from building his career to reaching some incredible milestones along the way. We chat about what it felt like to host his own industry event, a real career-defining moment that showed him just how far he'd come, and what it meant to be invited to judge the Hair & Beauty Awards after previously attending as an award nominee.

We also dive into a topic that so many beauty professionals struggle with: imposter syndrome. Sean opens up about why celebrating your achievements isn't bragging, how recognising your wins can completely shift your mindset.

To round off the episode, we put Sean in the hot seat with our controversial quick-fire questions, where he doesn't hold back… including sharing the story of one of his worst DMs from a client. 

Whether you're in the beauty industry or simply need a reminder to celebrate your progress, this episode is packed with honest conversations, valuable insights, and plenty of laughs.

This episode is brought to you by Buff Browz, Enjoy 15% off at buffbrowz.com with code: WTP15

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As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

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Harriet Thacker: https://www.instagram.com/harriet__thacker/

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In this episode of What The Pluck, we sit down with Sophie Lux, successful hairdresser and founder of the Hair & Beauty Awards, to uncover the story behind one of the industry's most recognised events.

Sophie takes us back to where it all began, sharing her journey into hairdressing and the experiences that shaped her career. She then reveals how the idea for the Hair & Beauty Awards came to life, what inspired her to create it, and how it rapidly grew into a viral industry phenomenon.

We also dive into the realities of building a major event from the ground up, discussing the sacrifices, challenges, and setbacks Sophie faced along the way, as well as the determination that helped her continue growing the awards year after year.

To round things off, Sophie takes on our quick-fire questions, giving us a fun insight into the person behind the success.

Whether you're a beauty professional, business owner, or simply love hearing inspiring entrepreneurial stories, this is an episode you won't want to miss. ✨🎙️

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https://www.instagram.com/harriet.thacker.beauty/
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This episode is brought to you by Buff Browz, Enjoy 15% off at buffbrowz.com with code: WTP15

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

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Harriet Thacker: https://www.instagram.com/harriet__thacker/

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In this episode, we're joined by Jo Shan, who shares her journey  in the beauty industry. From building her brand and growing a loyal audience on social media to navigating the challenges of entrepreneurship, Jo opens up about the key moments that shaped her success.

We dive into the reality of growing online, discussing what authenticity really means in today's social media landscape and how staying true to yourself can help build genuine connections and long-term success.

Jo also tells us all about The Brow Camp—her unique event designed to bring brow artists and beauty professionals together to learn, connect, and be inspired by some of the best experts in the industry. 

Whether you're a beauty professional, content creator, entrepreneur, or simply looking for inspiration, this episode is packed with valuable insights, honest conversations, and practical advice from someone who has built an incredible career on her own terms.

🎙️ Tune in for an inspiring conversation about ambition, authenticity, social media, and the power of community in the beauty industry.

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https://www.instagram.com/harriet.thacker.beauty/
https://www.instagram.com/_jamielong_/

This episode is brought to you by Buff Browz, Enjoy 15% off at buffbrowz.com with code: WTP15

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

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Harriet Thacker: https://www.instagram.com/harriet__thacker/

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In this episode, we’re talking about the working from home in the beauty industry and why we have chosen to keep our salons. 

We discuss:
- How COVID contributed to the decline of many high street salons
- Why Harriet has no desire to work from home
- Whether moving from a high street salon to a home-based salon should be seen as a setback
- Jamie’s personal experience of running a business from home

A real, honest conversation for anyone working in beauty, aesthetics, hair, lashes, nails or barbering.

This episode is brought to you by Buff Browz, Enjoy 15% off at buffbrowz.com with code: WTP15

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

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Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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In this episode, we’re talking about the side of the beauty industry nobody really speaks about — being your clients’ unofficial therapist.

We discuss:
- Heart to hearts with our clients
- The emotional pressure of always listening and supporting others
- How draining beauty jobs can be mentally, not just physically
- Creating a safe space for clients to discuss their issues
- The things nobody warns you about when joining the beauty industry

A real, honest conversation for anyone working in beauty, aesthetics, hair, lashes, nails or barbering.

Like, comment and subscribe.
Drop your thoughts below! 👇🏻
Connect with us.
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https://www.instagram.com/whatthepluck_/
https://www.instagram.com/harriet.thacker.beauty/
https://www.instagram.com/_jamielong_/

This episode is brought to you by Buff Browz, Enjoy 15% off at buffbrowz.com with code: WTP15

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

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Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

WE'RE BACK!... and we've levelled up! Coming at you from a brand new set!

Welcome to a brand new era of What The Pluck!
In this episode, we're catching you up on everything you've missed since we've been gone! 

Including...
- Harriets House Renovations 
- The behind the scenes antics from our time at the Brow Awards 
- Controversial Opinions 
- And... Coachella?

Get comfy and lets get into it.

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Drop your thoughts below! 👇🏻

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https://www.instagram.com/whatthepluck_/
https://www.instagram.com/harriet.thacker.beauty/
https://www.instagram.com/_jamielong_/

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

This episode has been a long time coming.
In episode 101, we sat down with Lisa from Brow Spa and for the first time ever, she shared a huge announcement that we had to keep under wraps… until now.
Lisa is officially launching Brow Spa in H Beauty (Harrods) a massive milestone not just for her brand, but for the brow industry as a whole.
In this conversation, we talk about:
What it really takes to build a brow brand with longevity
The journey from brow artist to luxury retail
Breaking into spaces like Harrods (and what they don’t tell you)
The pressure, the pride, and the realities behind the scenes
Why this moment matters for the entire brow community
This is an honest, inspiring, industry-first conversation  and proof that brows belong on the biggest stages.
If you’re a brow artist, brand owner, educator, or dreaming bigger than your treatment room… this one’s for you.
🎧 Episode 101 of What The Pluck,  out now.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

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It’s finally here, Pluckers… EPISODE 100.
One hundred episodes of chaos, belly laughs, over-sharing, trauma dumps, beauty industry gossip, and you lot riding every wave with us, so for this milestone, we had to bring back the only guests iconic enough to handle it.
The Mamma Pluckers are BACK.
And this time… they’re in charge.
We kick things off with The Mamma Plucker Hot Seat™, where our mums get full permission to grill us with zero rules, zero filter, and absolutely no mercy. Expect childhood chaos, embarrassing eras, beauty career confessions, and a few truths we probably weren’t ready to hear on record.
Then we resurrect The Fashion Files, letting the mums react, roast and review our most “memorable” looks from industry events, award nights, and every outfit we’d hoped the internet had forgotten.
And finally a wholesome moment (don’t get used to it) as the mums share what What The Pluck means to them & their favourite memories.
This is pure celebration  full of love, laughter, draggings, nostalgia, and the most What The Pluck energy possible.
Thank you for 100 episodes.
Here’s to 100 more. 💖

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

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The beauty industry used to keep EVERYTHING a secret…

Now it feels like everyone is sharing EVERY trick, technique, and treatment online - and the whole industry is starting to look the same.

In today’s episode, we’re diving into one of the most controversial topics in beauty right now: Gatekeeping vs Oversharing.

Is oversharing killing creativity?

Is gatekeeping selfish or smart?

Are clients and competitors expecting too much access to your work?

And where’s the line between educating… and giving away the craft you worked so hard to build?

We’re breaking down:

✨ How gatekeeping has evolved

✨ The pressure to constantly give free value

✨ Copying, competitors, and “same-service syndrome”

✨ The impact of TikTok tutorials on originality

✨ Why oversharing is exhausting — especially for educators

✨ When gatekeeping is actually GOOD for your business

✨ How to protect your creativity and keep your boundaries strong

If you’ve ever felt guilty for not sharing everything… or frustrated because everyone is copying everything… this episode is going to HIT.

Share what helps. Protect what’s yours.

Your creativity deserves boundaries.

See you next week for another episode of What The Pluck! 💖

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

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January hits the beauty industry different. The clients are broke, the treatments are broken, and everyone suddenly wants a “new year, new me” transformation… on a budget.

In this episode, we’re diving into the truth about January in beauty — the trends that ALWAYS pop off, the red flags to avoid, and how to glide through the slow season without losing your mind (or slashing your prices).

We’re talking:
✨ The January trend forecast — what clients will actually book
✨ Whether you should add new treatments or new boundaries
✨ How to attract the “new year, new me” crowd without selling your soul
✨ What to avoid in the quiet months
✨ Why slow season isn’t scary — it’s strategic

If you want to start 2026 smarter, calmer, and with a January plan that actually works, this is the episode you need in your ears.

New year, new energy. Same iconic Pluckers.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

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Hosted by
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Harriet Thacker: https://www.instagram.com/harriet__thacker/