Whenever I talk about training, the first question is always the same: “What’s the ROI?”

In this week’s Post Shift Shot, I break down the real numbers behind staff training and show how a relatively small investment in your team can unlock outsized returns across sales, labour efficiency, retention, and overall culture.

This isn’t theory or feel-good leadership talk — it’s a practical look at how training directly impacts the bottom line, why under-investing in people is one of the most expensive mistakes operators make, and how to start thinking about training as a profit centre, not a cost.

If you’ve ever wondered how much training actually makes you, this episode is your blueprint.