CSIA recently released the Fifth Version of the Best Practices and Benchmarks Manual. The Best Practices are nearly 400 items that CSIA Members have developed over 24 years relating to better run system integration business.

In this brief episode, Remco Kappert of EKB and Eric Schaefer of Stone Technologies help you understand what changes were made since version 4!

This was an in-person interview at our 2018 Executive Conference in San Francisco. Please bear with a bit of a noisy background. Thanks for listening!