What’s Next For Customer Loyalty?
Customer loyalty is not a new concept, but a confluence of trends has increased the emphasis that brands are placing on it. In this episode, VP and Principal Analyst Mary Pilecki dives into these trends and provides a sneak preview of new research that will be unveiled at CX North America.
View all episodes
5
6161 ratings
Customer loyalty is not a new concept, but a confluence of trends has increased the emphasis that brands are placing on it. In this episode, VP and Principal Analyst Mary Pilecki dives into these trends and provides a sneak preview of new research that will be unveiled at CX North America.
More shows like What It Means
View allWSJ Tech News Briefing
1,628 Listeners
HBR IdeaCast
277 Listeners
The McKinsey Podcast
382 Listeners
The AI in Business Podcast
156 Listeners
a16z Podcast
958 Listeners
The CX Cast
50 Listeners
Acquired
2,851 Listeners
Gartner ThinkCast
103 Listeners
Cold Call
193 Listeners
WSJ’s The Future of Everything
1,449 Listeners
AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion
150 Listeners
HBS Managing the Future of Work
108 Listeners
Inside the Strategy Room
159 Listeners
Me, Myself, and AI
94 Listeners
The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis
332 Listeners