Meetings are an inevitable part of office life – but how many of them are actually useful? Host Isabel Berwick speaks to Kaz Nejatian, chief operating officer of ecommerce group Shopify, to find out why the company slashed staff meetings and what the effects of that policy – dubbed “Chaos Monkey” – have been. Isabel also speaks to Dr Joe Allen, director of the Center for Meeting Effectiveness at the University of Utah, to find out how managers can make meetings less painful.

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If you invite someone to a meeting, there has to be a purpose

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

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