According to our guests there are many factors driving the increase in angry parents: fewer stay-at-home moms to deal with student issues, increased expectations that schools should solve problems and fix kids, and growing external pressures. Dealing with angry parents can be a teacher's worst nightmare. Our guests offer some tips, tools and tactics to help.

Jim West is a counselor and author of the StressLess Series. Neill Gibson is co-author of the book What's Making You Angry? Dr. Jann Gumbiner is a licensed psychologist specializing in child and adolescent psychology. Beginning as a Head Start preschool teacher and ultimately moved to higher education, author of Adolescent Assessment, and writes a blog for Psychology Today titled The Teenage Mind. Deven Black is a school librarian and father of an 18-year-old.