Benedicte thinks about the best way to update docs. Benedikt gets excited about their product development.

• Get a sneak peek of Benedicte’s second floor

Benedicte thinks about the best way to update Outseta docs without creating a big bang project. She’s also working on a pitch for version 2.0 of Prune Your Follows.

While Michael and Jane were away, Benedikt handled customer support, giving him a new appreciation on that aspect of the business. On the product development front, the team is making great progress — phase one of the trigger refactoring is finished, they shipped an improved Webhook integration, and their visual automation builder prototype is working nicely.

Benedicte and Benedikt also talk about archiving, note-taking apps, and more.